可以免费取消我在坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的预订并获得全额退款吗？

是的，坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场有游泳池吗？

是的，有8 个室外游泳池和儿童游泳池。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。提供无接触办理入住和无接触办理退房服务。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场是否有内部娱乐场？

是的，有一家娱乐场，内部有 12 台老虎机和 8 张娱乐场游戏桌可供消遣。

在坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场及其附近有什么游览观光项目？

现场活动包括划皮艇、滑水和钓鱼，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括排球和瑜伽。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 8 个室外游泳池中任选一个畅游。坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场也拥有3 间泳池酒吧、2 间池畔酒吧和娱乐场，以及夜总会、桑拿房和蒸汽浴室。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场店内或附近是否有餐厅？

是的，有 9 家店内餐厅，提供国际美食。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场配备任何户外私人空间吗?

是的，每间房间都有阳台。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场周边区域环境如何？

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场位于在水滨，仅需 1 分钟步行可至女人岛西岸，坎昆角和尼祖克国家公园。旅客们表示该住宿地理位置优越。

莫雷洛斯港坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场住宿优惠| Hotels.com 好订网

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场有游泳池吗？

是的，有8 个室外游泳池和儿童游泳池。

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 8 月 12 日

Todo muy bien

Fue muy buena experiencia, aunque el hotel estaba en remodelacion, todo fue bastante senicllo y super bien. Planeo regresar

Giovanna，3 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 5 日

Anisley，7 晚行程

Expedia真实住客点评

2/10 很差

2025 年 8 月 5 日

Muchas cucarachas en el buffet

Lismara，8 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 5 日

Sandra，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 5 日

Muy bonito hotel, sin embargo las condiciones de la habitación estaba limpio mas desgastado, por el costo del hospedaje, deberian de darle mantenimiento mas profundo!!

Darling，1 晚行程

Orbitz真实住客点评

10/10 绝佳

2025 年 8 月 5 日

The food and drinks were good. The staff was absolutely amazing. Especially, Julio- he always made sure we had dinner reservations secured.

Jennifer，5 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 8 月 4 日

The property was beautiful and the food was very good at the resort. The room was amazing and very well kept, however the cleaning service failed to properly stock our towels and washcloths. We had 2 people staying in our room and they would always only give us enough for one person everyday. My main issue was with the staff's service. It felt as if they weren't interested in actually helping us, and were more interested in pushing us toward anything that would cause us to spend more than we actually needed to. Or they kept trying to get us to sign up for services we didn't actually need to get to what we DID need. My partner and I were there for a wedding and we booked at the wrong resort. Instead of telling us we needed to get a wedding pass for the other resort where the wedding was being held, the staff kept giving us the runaround, and kept trying to get us to pay for a day pass that was twice the cost. We were given wristbands at the resort we went to for the wedding and were told to leave our passports at the main desk. We forgot to retrieve them, and the next day my partner was told we had to pay the cost of one night since they didn't know if we actually stayed over night (even though they could look at the cameras and see when we left). When I went to the desk, they then said they only needed our wristband (I still had mine on, he didn't have his). It felt as if they, again, just wanted to get money from us instead of telling us what we actually needed to know.

Kiera，4 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 4 日

The resort was not bad, they have a lot of pools but we came mainly for the beach. Their beach is right next to the swamp so there is a smell to it, water is not as nice as the hotel zone area. As for seaweeds, they did a good job at putting up the barrier to control the seaweeds. We only had our room cleaned twice because they would always come later in the afternoon when our baby was napping. we purposely left the room in the morning and afternoon to allow them to clean our room and called to requested room service as well but that didn’t make a difference. Other resorts usually have staff checking on us for drink while we sit on the beach but no staff ever came out to get us our drinks.

Sophie，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 4 日

Phillip，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 3 日

Luis Andres，8 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 3 日

Had a wonderful stay

Maria Anabel，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 3 日

The Buffet was very good

Millicent，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Súper espectacular

Andrew Perez，7 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 8 月 2 日

This property has the worst service. They are short staffed and staff that’s there could care less. At the buffet, the waiters take 15 minutes to come to your table. The staff is rude. Room service menu is limited and they run out of food so quickly. The beach was full sea weed. They didn’t maintain the beaches. Umbrellas were hard to find because they had very limited number of umbrellas. The waiter at the pool rarely came by. When they did come by, they took 30 minutes to bring the drink, which were watered down. There were bugs in the room. House keeping didn’t come every day. In the room description, it said the suite had kitchenette. It had no glasses or utensils. And it was dirty. A very disappointing experience to say the least.

MARIAM，5 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 8 月 2 日

Terrible service. The food at most places was disgusting and wait time was very long. Paid for a butler, he never showed up. Room service food is nasty. They limit you to food although it’s an all inclusive. There was a roach in my room. Stray dogs and cats all over the resort and raccoon playing in the hallways. If you call front desk or any other service, they are either rude or they hang up on you.

Rania，5 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 31 日

Just came back after staying a week with a group of 10. Shortly after we arrived we found out that the resort was closing in 2 weeks for a reopening in January 2026 as it was bought out by another company so every part of the stay was a disaster as it was clear the staff remaining could care less about the hospitality since the resort was closing anyway. The staff was unpleasant, the pools were nasty, half our group were diagnosed with ear infections from how dirty the pool water was, the ocean was not swimmable which now makes sense as to why there are no beach pictures posted from the resort. The lobby and restaurants are tiny with very poor service and the buffet smelt of a dead fish and mildew with very long wait times. They trying to upsell everything and all of their services are 100x more expensive than the most luxurious offerings in the states. Had we know they were closing we would have booked another resort simply to receive the survive as paid for and although a reopening might change our experience it’s hard to consider ever going back when they didn’t even care we were there in the first place. There are soooo many other resorts to choose from, don’t pick this one. You’ll be paying the same and you’ll receive nothing on retuen

Ayeh，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 30 日

Enjoy

Jagroop，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 30 日

Property is a bit rundown, seems to be understaffed

Kara L，6 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 30 日

Could use an update but staff is wonderful

Laura，4 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 29 日

Jose，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 29 日

What I liked most about the hotel was the spacious room. The food and cocktails could be improved. Our concierge was never with us, only on the first day. Thanks to Claudia, who helped us with restaurant reservations.

Fredie，4 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 29 日

We visited this resort for a wedding and it was terrible. Everything about this resort screamed lawsuit. The pools had falling/broken tile all over the place.. The steps leading out of the pool are on a downward slope, my husband and I saw at least 3 people fall hard. The wooden floor boards during the wedding ceremony on the rooftop were all very loose. Not to mention the amount of dead cockroaches around the facility. The food was 3/10…Grazie Italian had the best lunch we ate there most days. The Hunter steak house is a joke don’t waste your time! Hibachi is probably the best bet for dinner, but only if you get a reservation that you have to make on the app! WiFi was down as was the AC as there was a power outage when we arrived.. talk about being hotttt. No entertainment in any of the other main pools not even music, everyone had their own speaks at the pool (The Hilton would never). The kids water park is outdated with rusted slides just elkk… They said they are renovating this place soon but they should just close it up and stop taking people’s money for this unsafe, dirty, and underwhelming resort. And although Royalton Splash is right next door, that resort is by far the superior resort and I would rate that one 7/10. Marriott should be ashamed with the quality of appearance and service at the Royalton Riviera Cancun. I do not recommend and will not return.

Darice，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Súper

Adrian，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 27 日

Very good

Joselin，6 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 25 日

The service was horrible

Arturo，5 晚行程

Travelocity真实住客点评

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的照片库

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Luxury Junior Suite Ocean View

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Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

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Luxury Presidential Two Bedroom Suite Ocean View

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Luxury Presidential One Bedroom Suite Ocean View Diamond Club

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Luxury Suite Ocean View with Terrace Jacuzzi

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Luxury Presidential One Bedroom Suite Ocean View

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Luxury Presidential One Bedroom Suite Swim Out Diamond Club

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Luxury Presidential Two Bedroom Suite Swim Out DC

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Luxury Junior Suite Swim Out

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Luxury Suite with Terrace Jacuzzi

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Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

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Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

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Luxury Junior Suite

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显示Luxury Junior Suite Swim Out Diamond Club的所有照片

Luxury Junior Suite Swim Out Diamond Club

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显示Luxury Presidential One Bedroom Suite Swim Out的所有照片

Luxury Presidential One Bedroom Suite Swim Out

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Luxury Presidential Two Bedroom Suite Swim Out

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显示Luxury Family Suite Ocean View Diamond Club的所有照片

Luxury Family Suite Ocean View Diamond Club

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显示Luxury Junior Suite Ocean View Diamond Club的所有照片

Luxury Junior Suite Ocean View Diamond Club

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显示Luxury Presidential One Bedroom Suite Diamond Club的所有照片

Luxury Presidential One Bedroom Suite Diamond Club

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显示Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club的所有照片

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

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Luxury Family Suite Ocean View

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显示Luxury Presidential Two Bedroom Suite Ocean View Diamond Club的所有照片

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

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