Everything about my stay at Faustino Gran was incredible, the staff & service were exceptiona,l and the facilities were top tier. I can't wait to come back
Craig
Craig,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Bryan
Bryan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Un séjour de rêve avec un bémol sur le SPA, pas au niveau d’un 5 étoiles. Le reste était plus que parfait. Mention particulière pour les concierges, adorables et de vrai bon conseil.
Claire
Claire,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Lesley
Lesley,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Yannis
Yannis,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
The location is fantastic in good proximity of Citudella. Hotel decor is of a good standard however the experience is certainly not a 5 star experience and I believe we are leaving a fair review of this hotel.
We stayed in the main / largest building. There was an issue when we checked in as we had paid a premium room with a harbour view however we were given a room close proximity of a jazz bar with a view of the side of the courtyard which is uninspiring.
The reception team attempted to allocate a different room however a downgrade to a superior room which appeared to be in the eaves of the building with no harbour view , considering the air conditioning in the rooms in our opinion are of a weak standard we declined as we did not wish compromise 4 nights of interrupted sleep as the rooms in hotel are quite humid.
Rooms were of a good size , however the bed was uncomfortable and pillows a very poor standard offering no neck support, bedding not changed during the 4 night stay even though it was evident there was a stain .
Housekeeping was of a good standard however I do feel that the guest experience is poor as housekeeping had not tided the room until after 3pm on an occasion , reception were extremely unhelpful as I explained to receptionist that my husband needsed to rest as the 3rd night of our stay (room 16) we were woken by loud music from the jazz bar that continued until 5am in the morning and we had an extremely sleepless night. I was informed I need
Angela
Angela,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Bjørnar
Bjørnar,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 26 日
Établissement d'exception raffiné
Joan
Joan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 12 日
We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.
William
William,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 27 日
Highly recommend!! Thoroughly deserves 5*
From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island.
There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino.
Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs.
The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed.
There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing.
I will definitely be returning to the Faustino Gran and all it has to offer.
Susan
Susan,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 20 日
Francisco
Francisco,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 14 日
Experiencia unica
Experiência incrível em um lugar fora do comum
Marcelo
Marcelo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 3 日
Hotel Lindo
Hotel ótimo, localização ToP, quarto lindo, equipe maravilhosa, comida deliciosa
Vera Lucia
Vera Lucia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 16 日
osung
osung,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 7 日
Hai
Hai,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 7 日
Paul
Paul,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 6 月 19 日
RACHEL
RACHEL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 17 日
Mohannad
Mohannad,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 7 日
Location location. Location
Within a few hundred yards of the harbour , the cathedral, the shops , in the old city
This former royal palace is excellent in all areas
Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds
Highly recommend this hotel
Gillian Margaret
Gillian Margaret,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 6 日
Un séjour inoubliable
Un séjour inoubliable dans ce havre de paix et de sérénité en plein cœur de la ville.
Nous étions dans la partie secondaire à quelques maisons de l'accueil. Une ancienne maison de l'évêque juste à côté de la cathédrale.
Tout et beau et décoré avec goût.
Le personnel aux petits soins avec vous.
Le spa est caché dans une cave souterraine. Nous n'avons pas testé les piscines mais elles étaient chauffées.
Herve
Herve,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 2 日
Perfect
My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!
David and Jenny
David and Jenny,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 11 日
Perfecto simplemente
Ha sido muy agradable nuestra estancia en el hotel, hubiese querido quedarme más tiempo! El servicio es excelente, todos son muy amables y a la escucha.
La comida es excelente, el spa es muy bonito y la ventaja de poder reservar para evitar aglomeraciones es ideal.
Los mejores consejos del concierge.
La habitación muy cómoda, amplia, el baño es como una segunda habitación es muy grande. Las amenidades muy completas.
Lo único que faltaría sería un servicio de turndown por las noches, pero ya es un 100 a nivel servicio.
Claudia
Claudia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 2 日
Quel rafinement !
Quel rafinement !
En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.