My stay was “full experience”, which means that all meals (+wine) were included, and also some activities
The property is absolutely beautiful! The hotel has a bold architectural style and is full of incredible works of art!
All the staff are very well trained, kind and welcoming. The service is one of the highlights!
I stayed in the “Holograph” chalet, the room is amazing, the views incredible! Bed is wonderful, the bed linen and towels are of extraordinary quality, as are the bath products - compatible with the price of the daily rate charged.
The shower was a complete disappointment, absolutely horrible! Taking a shower was almost torture, since I only stayed one night I overlooked it, however, if I had to stay for more days, it would certainly be intolerable. The hair dryer was also terrible, considering the standards that the hotel is supposed to have, it is almost unacceptable, it was worse than those of the Ibis hotel chain.
Breakfast: very good, as expected.
Lunch: nothing special, average food. Below expectations
Dinner: very good! Gastronomic experience consistent with what is expected
Horseback riding: fun, I noticed the special care taken with the animals and the very kind and friendly driver
Winery tour: standard
Look, the hotel is incredible, but I don't think I would stay there again for the price. The exclusivity that it promises is lost in the details, u have to reserve a time for the jacuzzi/sauna, there are not enough lounge chairs at the pool, etc
