After a few initial hiccups with admin and maintenance - we enjoyed the Coastlands experience that we had become accustomed to. The GM and fontline manager went out of their way to ensure that the remainder of our stay was comfortable.
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 14 日
Lerato
Lerato,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative.
Motalane
Motalane,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 17 日
I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine.
The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days.
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Staff are super friendly
Ophila
Ophila,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 28 日
Nour
Nour,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Brian
Brian,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 15 日
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Mark
Mark,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 10 日
Ms N
Ms N,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 29 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 29 日
Muhammad
Muhammad,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 18 日
Sanjay
Sanjay,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 21 日
Martijn
Martijn,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 3 日
Zakhele
Zakhele,2 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 12 月 26 日
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
tamara
tamara,2 晚行程
Expedia真实住客点评
2/10 很差
2023 年 12 月 15 日
Rafael
Rafael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 28 日
Excellent
MR
MR,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2023 年 8 月 22 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 25 日
Promise
Promise,1 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 1 月 21 日
Jennifer
Jennifer,4 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 1 月 12 日
Amazing
tamara
Expedia真实住客点评
8/10 很好
2022 年 7 月 21 日
Dumisani
Dumisani,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2022 年 6 月 27 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2022 年 6 月 13 日
BAD SERVICE AT CHECK IN
very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN