Roof top bar was lovely but we booked because it had a pool and this was closed
Booked twin room- adult son and daughter given a double- had to argue for 30 minutes to get this changed
30 minutes later 2 male guests walked into their room- double booking. Staff apologetic but made them feel unsafe
Only1 room key- told someone would let us in if needed- phoned reception 3 times- no one came
真实旅客
4 晚家庭旅行
8/10
真实旅客
2 晚行程
4/10
Rooftop pool and bar nice, but 2 star all the way.
真实旅客
1 晚行程
4/10
Pool and bar on 12th floor is nice. No towels of any kind in room. No shampoo or conditioner. Called front desk. Told to call housekeeping. Called. Was brought one towel. Several calls later had all but a bath mat. Next day: You guessed it. No towels again.
Dirt in elevator. Everything run down, dilapidated. Two machines I tried to use in gym didn't work. Treadmill dangerous.
2 star hotel. Good ratings I've seen are lies.
真实旅客
1 晚家庭旅行
2/10
I ask for 2 twin bed when booked for 4 person.but they give us one bed.. :(
真实旅客
4 晚家庭旅行
10/10
真实旅客
1 晚行程
10/10
Great breakfadt and great stay
Willem
2 晚浪漫旅行
6/10
So this was overall a good value for what I paid. I was really annoyed at the gym. I select hotels precisely for the gym. The room that passed as a gym was a small room stuffed with aging equpment with a dude whose job it was to sit in said room. I tried to use the "elliptical trainer"...but gave up. Th room felt like a sweaty jock strap. The room was basic. The furniture was dodgy. The food was uninspring but the masala chai was amazing. The roof top bar would have been awesome if I were 25 years younger. Highlight: they had the Oban for Rs. 500 which is a serious bargain. It may have been less. (I should have took a swim on the rooftop pool when the gym failed to inspire.)
Carol
2 晚商务旅行
6/10
I am not sure why the reviews are so good. Hotel people are very very friendly and try to serve us great. But the hotel facilities and location is not so much appreciated..
真实旅客
8/10
真实旅客
8/10
Staff is and copretiv. Break fast Good and higenic .room is nice .room service is also good
ajaykumar
8/10
It was nice. Cooperative staff. Good morning breakfast.
GOPAL
10/10
Really good value for money! Would def stay here again.
Udayan
8/10
I will certainly recommend this hotel to my friends. Staffs are very helpful & polite. Whenever we informed about
any problems they were trying to make that right ASAP . I am overall satisfied with this hotel but only one thing I found disappointing to me that
although the hotel in Kolkata but not
many Bengali dishes on the menu .
Mrs S. Mookerje
2/10
Saket
8/10
真实旅客
6/10
We stayed here for three nights. Room is very nice. we are disappointed because swimming pool is under maintenance. At the time of booking they did not mention about maintenance of the pool. Food quality is not very good. Breakfast is ordinary.
Himansu
4/10
I booked this hotel for a room with 2 beds so 4 people can sleep. Based on what they shown on hotels.com site they had rooms which can sleep 4 people. But the room (#605) which was given to me had 2 single beds in that, and me, my wife and our 2 sons (12 and 6) could not fit on those. I contacted the front desk and they said these are thr rooms for 4 people. I would have never booked this hotel if they specified that 4 people can not sleep in single beds.Please avoid this hotel if you are a family/group.
Debasish
8/10
真实旅客
6/10
Not very good
Pramod CHANDRA
6/10
Over all hotel was good, but front desk staff needs more training on CUSTOMER SERVICE!
we were not greeted properly, front desk staff seems to be upset and wouldn't smile, it took me about 1/2 hr to check inn due to his lack of training and knowledge. Gave me wrong room so i had switch room.