We arrived late and the staff was able to get us room service 10 minutes after it was closed. They also told us we could check-out an hour later since we arrived late due to a flight delay. So kudos on that. The room was spacious and clean. The issues started in the morning. A trickle of running water (this is their top-end suite). When we called and it came on, it was sandy and discolored for some time.
The buffet food was ok, but the staff is very friendly and accommodating.
The shuttle they offered to the airport is VERY infrequent, so we had to wait an hour for the next one. We had hoped to get a cold soda while we waited. We were told “it’s not possible.”
We stayed at a wonderful hotel in Milan where the nightly cost was twice as much, but they bent over backwards to be helpful. The breakfast was awesome and they always had drinks of all kinds available in their courtyard.
The place we stayed in Trieste was half the cost of this Rome stay at this property. Yet the service and willingness to be helpful was still better.
Disappointed.
Don
Don,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Evan
Evan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Good hotel for one day stay
It was good! Overall, it's a wonderful spot to stay if you're catching a flight and need some time around the airport.
The restaurant needs a lot of help. The waitresses was very unfriendly and didnt want to be there.
Emanuel
Emanuel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Relaxing and lovely
Quick overnight stay before our flight home.
Scott
Scott,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 3 日
Just an ok experience.
It's a nice Hotel. But it is also a Spa & Resort, where local guests purchase "day passes" to gain access to it, which makes it crowded, bringing the level of the experience down. Beautiful settings though.
Ivan
Ivan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Repeat customers and would go again!
Very enjoyable stay. A large variety was offered for both breakfast and lunch. Everything was fresh and delicious.
Happy hour is a very special event with drinks and snacks provided.
The spa was amazing as well as the selection of pools. There is plenty of loung chairs all over the property to enjoy.
Very close to Fiumincino airport.
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Gemma
Gemma,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
ken
ken,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Jules
Jules,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Juan Nicolas
Juan Nicolas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
What a lovely place to go! The spa was lovely!!! Our room was so beautiful. I loved the cocktail hour at the spa and the beautiful brunch and dinner. The water/baths and pool were sublime!
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
One of the best
This was one of the most incredible properties I have stayed at. I have been to spas and bath houses across the world. This was the best. Also, the rooms were very comfortable and staff extremly helpful
Brian
Brian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Unfortunately we only stayed at this lovely place for one night. It is convenient to the Rome airport so a good place to spend the night before leaving for the USA. Or so I thought! A small taste of it wasn’t enough once we got there - it’s beautiful, unique and makes you fell refreshed. We will be back for a longer stay!