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Wild Ginger Hotel

2.0 star property
City-center hotel within easy reach of Hilo Farmers Market

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Property grounds
Free daily continental breakfast
Property grounds
In the heart of Hilo, Wild Ginger Hotel offers a tropical retreat with a continental breakfast and lush garden. Guests rave about the central location and helpful staff. Connect to free WiFi, store your luggage safely, or enjoy water sports equipment.

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Garden
  • Microwave in a common area
  • Self-serve laundry
  • Picnic area
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free rollaway beds, bed sheets

Standard Room

7.2 out of 10
Good
(20 reviews)

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | 1 bedroom, free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Private bathroom
Living room
Wardrobe or closet
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, free rollaway beds, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Smart TV
Portable fan
Separate bedroom
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | 1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Separate bedroom
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Nector Cafe - ‬10 min walk

About this property

Wild Ginger Hotel

When visiting Hilo, Wild Ginger Hotel is a great choice to consider. Guests looking to stay active can check out the nearby kayaking, parasailing, and scuba diving, and free perks include self parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Shared microwave

What to do

  • Discount at nearby fitness center
  • Golfing nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby
  • Whale-watching nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Facilities

  • Garden
  • Picnic area

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
State tax ID - TA-031-350-1696-01
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

Also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel currently open?

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Does Wild Ginger Hotel offer free cancellation for a full refund?

Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wild Ginger Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wild Ginger Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.

What is there to do at Wild Ginger Hotel and nearby?

Have fun with activities like boat tours, fishing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a picnic area and a garden.

What's the area around Wild Ginger Hotel like?

Wild Ginger Hotel is in the heart of Hilo, a short 12-minute walk from Hilo Farmers Market and 6 minutes' walk from Kalakaua Park. Our travelers say the local area is very central.

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Wild Ginger Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Location
Lobby
Building
Bathroom
Air conditioning
Shower

Reviews

10/10 Exceptional

Great accommodations. Staff was extremely helpful.
Matthew, 2-night trip

6/10 Good

We had a late check in, the room was ok, the beds clean and comfortable. The shower had no hot water so freezing shower, and there was no breakfast. We left after 8 am and never saw anyone, not one employee, only one other guest also complained about the cold shower and was waiting for breakfast when we left.
Alma Jean, 1-night trip

8/10 Very good

Service was great! Very kind and respectful. Rooms are clean and nice. You definitely get bang for your buck. Breakfast is good. Walls are a little thin but its not bad. I enjoyed my stay and had lots of fun. Rooms feels very homey
Perry, 2-night trip

8/10 Very good

Relaxing
21-night trip

6/10 Good

Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Giacomo, 1-night trip

6/10 Good

Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Frank, 1-night trip

10/10 Exceptional

The frogs at night is music
Rito, 1-night trip

10/10 Exceptional

Different but nice
CHIDA, 2-night trip

8/10 Very good

A bit old and outdated, but quaint and great location!
Amber, 1-night trip

10/10 Exceptional

I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Donna A., 2-night trip

4/10 Fair

Not the right one

No AC and one window had no glass. You could hear the bug sounds all night long. If you sound sensitive you will not be able to sleep. Shower takes about 1/2 hr hot water and yes all that water wasting for 1/2 hr. Pay a little more and stay somewhere else.
Bachir, 2-night trip

2/10 Poor

This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Donald, 1-night trip

6/10 Good

Website photos misleading

As stated, historical, 100 yrs old. In need of many updates, floor slants so drawers won’t shut on cabinets. Shower to room would not even get luke warm after the 20 minutes of running it. I feel like the website pictures are very misleading. When we arrived, it was not at all what I had expected and when I went to check in-I had asked the lady if I could please look at room and was told yes, after I gave her my iD and credit card for payment. I was confirmed that I was paying regardless . Breakfast was good.
Crystal, 2-night trip

8/10 Very good

Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Debra, 1-night trip

6/10 Good

It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Mary, 1-night trip

10/10 Exceptional

Beautiful area amazing authentic feel good history
Destiny, 1-night trip

2/10 Poor

Worst experience ever . Need my money back
norimichy, 3-night trip

8/10 Very good

Good staff, nice to people
Benshun, 2-night trip

8/10 Very good

Room pretty old but they provide breakfast, staff is nice love it.
Grace, 1-night trip

2/10 Poor

The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Alexis, 1-night trip

10/10 Exceptional

Same great staff and service!
nava, 2-night trip

6/10 Good

Charming but noisy

Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
1-night trip

10/10 Exceptional

Wonderful little Hawaiian Hotel

Cute little hotel. Great Value! Clean and comfortable rooms. Friendly staff and convenient downtown location. Highly recommend!
Jackson, 1-night trip

4/10 Fair

No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Valerie, 1-night trip

8/10 Very good

The accommodation was comfortable with a nice little breakfast offered also. Unfortunately the wifi didn't work in the downstairs room I was in but worked fine up in the lobby area.
Anne, 2-night trip