We love the area and had a good time. The facility is run down smells a bit.
Carey
Carey,2 晚行程
已验证
6/10 不错
2023 年 2 月 22 日
Waterpark for kids
Kids enjoy the waterpark, but the hotel itself is in need of work. The elevator doesn't sound good, rooms are a bit worn. It would be nice if the rooms had kleenex, liquid soap and better pillows. How about a free cup of coffee?
Jane
Jane,3 晚行程
已验证
4/10 一般
2021 年 2 月 24 日
Waterpark was fun. However, only working hot tub was inside the waterpark, which required an extra $ 20 per person to enter. Definitely not the relaxing time we were anticipating. But did partake in the slides since we were already in there. No coffee in the rooms making you pay $5/cup for coffee at their coffee bar which was only staffed in the early morning and not all day. Room was not particulary clean with dust webs hanging off the ceiling. Refrigerator had 3 in' of ice buildup in it and froze all our carbonated beverages. All plugs-ins were loose and would not hold anything plugged in securely. UPDATES NEEDED!! Bathroom door looked like it came from a junk yard. Pieces of wood missing from the door. Mirrors were smeared and looked like a kid washed them. Beds and pillows were as uncomfortable as they come. I could go on, but I think you get the idea.
真实旅客
1 晚行程
已验证
8/10 非常棒
2021 年 2 月 1 日
It was nice and relaxing. Beautiful view overlooking Lake Superior
真实旅客
2 晚行程
已验证
10/10 绝佳
2021 年 2 月 1 日
Due to covid most of the stuff was closed but had a good weekend anyways
真实旅客
3 晚行程
已验证
8/10 非常棒
2021 年 1 月 27 日
Great location with convenient access to freeway and lake Superior. Awesome view from the room. Good value for the price. Due to covid some of the amenities were not available. Hotel may seem dated from the outside, but the room they gave us a nice, clean, and modern feel. Everything worked well. Staff were very nice and accommodating to our needs or questions. Would more than likely stay there again at next visit to Duluth.
Piya
Piya,1 晚行程
已验证
4/10 一般
2021 年 1 月 25 日
Very disappointing
Was unaware about $100 autorization had to use 2 different cards then at check out they didnt even have one of my credot cards on my receipt for $70 authorization, they owed me $19 which i was unable to receive because there was no manager there. My room was decent but had garbage from previouse people in it and the floor definitely didnt look like it had even been vacuumed found old shrimp on the floor from god knows when. Will definitely not be staying here again.
mckenzie
mckenzie,1 晚行程
已验证
6/10 不错
2021 年 1 月 15 日
We are seniors, had to walk a very long way to our room. It's a very large property and in hindsight we should have asked. The door to the little outdoor patio was open. No information in room regarding tv channels, places to eat, etc. I understand that during Covid-19 these paper type things aren't left out, but the packet we received at check in didn't have any info either.
真实旅客
1 晚行程
已验证
4/10 一般
2021 年 1 月 3 日
Views good.. rooms horrible.
Balcony room with 2 queens. The room was very dirty, dusty, COLD, smokey smelling and the door was hard to lock... door going to balcony was so drafty the room was super cold. The view of the lake and ships were good, but very loud traffic noise. Very dirty room, toenil clippings on carpet, dust bunnies everywhere, furniture was literally falling apart.
Brooke
Brooke,3 晚行程
已验证
4/10 一般
2020 年 12 月 13 日
The hotel was dirty service was poor
Abdelkader
Abdelkader,1 晚行程
已验证
6/10 不错
2020 年 12 月 11 日
My room was not very clean- crumbs in drawers ,dirty micro,dirty table by couch-I was concerned about xtra covid cleaning after I saw this, didn’t make for a comfortable stay- sorry
Mcurrent
Mcurrent,1 晚行程
已验证
8/10 非常棒
2020 年 12 月 5 日
Darn covid
Booked this fun hotel and couldn't use the water park but i couldn't find any info on line about it ... so kinda put a small damper on the tril
Samantha
Samantha,1 晚行程
已验证
8/10 非常棒
2020 年 11 月 9 日
Bueno al llegar todo bien pero mi habitacion en el segundo piso no tenía una buena vista al lago , mucho ruido del freeway , aunque es razonable esta muy cerca , el jacuzzi excelentes horarios , el parque acuático muy bien excelente me encanto
真实旅客
2 晚行程
已验证
2/10 较差
2020 年 10 月 14 日
Horrible service and extremely dirty
I do not recommend staying at Edgewater Hotel. The desk clerk had awful costumer service skills and made us wait an unnecessary amount of time to check in when no one else was there. The elevator light didn't work to get to our room and when we got to our room the AC system didn't work so I called the front desk and she said she'd place us in another room if we came and got the new key (resort is big and we had to drive from one end to the other). Our room was covered in sticky substances all over the counters, desk and night tables. We brought our own cleaning supplies and left the room with it cleaner than when we arrived. It was absolutely disgusting and I will never stay there again.
Nicole
Nicole,1 晚行程
已验证
8/10 非常棒
2020 年 10 月 8 日
The staff was very friendly, efficient and helpful. The property is likely different when there's no "Covid-19" limitations but for my purposes, it was just right.
Julie
Julie,1 晚行程
已验证
4/10 一般
2020 年 10 月 8 日
Broken chair, headboard falling off wall, garbage on side of bed. Property was not well maintained. We’ve stayed here before and we’re satisfied!on those visits. This time we were not.
真实旅客
1 晚行程
已验证
4/10 一般
2020 年 10 月 2 日
Not satisfied
The staff at night was rude. They were late getting to the hotel and waterpark was closed. He said that they would be able to use before they checked out the next day. But then they found out the waterpark didnt open again till that evening and the passes that were bought were not valid. They are supposed to be refunding the cost. Not to hit my account though for 3-5 business days. The vending machinea were not working and the night crew refused to sell them water. This is the second time we have stayed. Second time not impressed. Will probably be the last.
Johnna
Johnna,1 晚行程
已验证
6/10 不错
2020 年 10 月 1 日
Meh
Old hotel could definitely use updating. Beds were very hard, room was awkwardly set up. Broken and loose tiles in bathroom. Bought a cinnamon roll from thw coffee shop for breakfast and it was hard as a rock.
Beautiful view of Lake Superior. Enjoyed having a patio. Front desk staff were friendly and efficient.
Wouldn't recommend this place.
Jaclyn
Jaclyn,1 晚行程
已验证
10/10 绝佳
2020 年 9 月 30 日
Great place to stay
Glen
Glen,1 晚行程
已验证
8/10 非常棒
2020 年 9 月 21 日
Waterpark was awesome wish they had smaller size tube for 3 and 6 year old so they could go down big water slides both were 48” tall diameter of tube to big to sit in also could add some lites in in big slides 6 year old only went down once on dual tube and got scared would only go on kids water slides after that. We all had great time would definitely go back again!👍😊
Steve
Steve,2 晚行程
已验证
8/10 非常棒
2020 年 7 月 24 日
Outside pool was nice and good water park. Cleanliness could be better in the rooms
Tony
Tony,1 晚行程
已验证
6/10 不错
2020 年 7 月 1 日
There was a fire in the room below us on the second night of our stay. We were outside while the fire dept put out the fire for about 2 hours. We were offered a different room or a full refund, but we opted to stay in our current room. There was a continuous smell in the main room so we had to stay in the second room with smaller beds. We would have liked to been offered a discount due to the situation but were charged the full rate anyway. We also were not allowed to use the waterpark as it was closed on two of the 3 days we were there. Probably won't stay here again.
Brent
Brent,3 晚行程
已验证
8/10 非常棒
2020 年 3 月 19 日
Nice and friendly staff. I think the place needs to be updated.
Andy
Andy,1 晚行程
已验证
8/10 非常棒
2020 年 3 月 17 日
I read many of the negative reviews prior to staying here and honestly do not understand all the negativity at all. I enjoyed, as did the kids. Staff was polite and helpful. Pool was clean. My only item to point out was the fact that an adult only whirlpool is needed, with longer hours for the adults.
真实旅客
1 晚行程
已验证
4/10 一般
2020 年 3 月 17 日
Will not go back. The rooms are small, the common areas are shabby and the hotel is overpriced. For what they charge you should get a breakfast provided. I suspect that they justify the price by the water park bands you are provided. The water park is decent but there are much much better ones in the Cities or the Dells. For what I paid vs what I received I was very disappointed.