Very nice, comfortable and peaceful stay. Very clean and well kept. Staff were friendly, courteous and efficient. I would stay here again.
Thomas
4 晚行程
10/10
Beautifully remodeled
Dawn
2 晚行程
6/10
Our room floor was not clean. Sand or dirt was on the floor but we didn’t notice it until we took our shoes and socks off the night of our stay.
We asked for a late check out the morning we were leaving. The receptionist informed us that they were not granting late check out “that day”. We have traveled a lot and have never been denied a late check out. Unacceptable.
David
1 晚行程
10/10
Heather
2 晚商务旅行
8/10
This facility is odd. No phones in the rooms, very short handed, almost like a self service facility.
The staff was very nice, just very few of them.
NO daily service to your room, its walk to the front desk and ask.
Rooms are beautiful but it seems like ownership has no interest in running the place like a real hotel of this caliber should be.
The pool(s) are huge, but run down.
The whole place has a niceness about it with no direction.
Needs new management.
Kevin
6 晚家庭旅行
10/10
James
1 晚商务旅行
10/10
ROBERTO C
1 晚商务旅行
10/10
Comfy beds!
真实旅客
1 晚家庭旅行
10/10
ZACH
1 晚行程
10/10
Angelica
1 晚行程
8/10
Even though the was still undergoing some major reconstruction, it was pretty clean throughout. New shower surrounds look and work GREAT!!!
tom
1 晚商务旅行
10/10
Keith
1 晚家庭旅行
10/10
Emily
2 晚行程
10/10
William
2 晚行程
8/10
Very nice place but it was during spring break from schools so there was a lot of young children running around everywhere so it was not very quiet.
david
2 晚商务旅行
10/10
Shane
1 晚行程
10/10
Katie
1 晚家庭旅行
6/10
Stayed here because of the water “park” - really was just multiple pools with two slides that one could use. We got there and slides closed early, so we couldn’t use them. There were 3-4 pools to use - one was for water volleyball, one for littles and the other was 31/2 ish ft deep. Lots of tables in the pool area. There is a game room across from the pool where you load up a game card to play a variety of games for tickets - skeeball, baskets, Halo, strong man, driving & shooting games - that kept little busy. Hotel was getting a facelift - areas were roped off for work. Which I don’t mind, means the hotel cares. Not sure if I would want to be here in the summer when tourism is in full swing. Didn’t use coffee shop, breakfast or restaurant.
Annette
1 晚家庭旅行
10/10
Wonderful staff. Very friendly. Clean rooms and pool area. Good food at The Pub. Very nice waitress we had.
Lea
1 晚家庭旅行
10/10
The rooms were clean, the lobby inviting, and the staff very friendly. There
Michelle
1 晚行程
8/10
Downstairs neighbors called noise complaints 2 nights in a a row when we walked around after 10. We had 3 young children. There was no party or drinking. We could hear the people above us but never complained. This is not the staff's fault but I will definitely ask for lower level in the future.
真实旅客
2 晚家庭旅行
4/10
I reserved two rooms with the option to pay at counter. The staff was not able to change payments during check in. I travel for work alot and have never had this issue before. I don't know why this was such an issue. Hotel was fine for being under construction at the time of stay.
Bradley
1 晚家庭旅行
4/10
At Check-in was told that I could not change the method of payment. I did not pre-pay for the room when booking through Hotels.com. I needed two rooms but hotel staff couldn't change the payment on the second room. I travel for work and have never ran into this before. Rooms are fine but not sure why this was too difficult to resolve splitting room costs
真实旅客
1 晚家庭旅行
6/10
Heater in room too noisy for a good night’s sleep. Sliding patio door needed a strong human to open. Should be lubricated and cleaned. Floor under our breakfast table a mess by 8:00 a.m.