SQ HANG GAI HOTEL & SPA

Property class: 4
Luxury hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

You'll be in a fantastic location at SQ HANG GAI HOTEL & SPA, just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free babysitting
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle

For families (6)

  • Free cribs/infant beds
  • Babysitting (free)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
The current price is CNY653
CNY741 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double or Twin room with internal window

A hotel room with two beds, a bedside table, a nightstand, a mirror, a painting, and a ceiling light fixture.

Deluxe Double or Twin room with internal window

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Family Suite with Old Quarter View

A hotel room with two beds, a desk, a chair, a small table with fruit and flowers, and artwork on the walls.

Family Suite with Old Quarter View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free wired internet

View all photos for Suite with Balcony and City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view.

Suite with Balcony and City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Triple with Old Quarter View

A hotel room with two beds, a wardrobe, a vanity, and a large window with curtains.

Family Triple with Old Quarter View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
  • Free wired internet

View all photos for Executive with City View

A modern hotel room with a bed, a blue sofa, a coffee table with fruits and a magazine, a painting on the wall, and a view of the street through the window.

Executive with City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free wired internet

View all photos for Solis Suite Terrace with city view

A modern hotel room with a large bed, a seating area with a blue sofa and coffee table, a small desk, and a balcony with plants.

Solis Suite Terrace with city view

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Quadruple room with City View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Family Quadruple room with City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Double Luxury

A hotel room with a bed, a green sofa, a desk with a chair, a coffee table with fruit and flowers, and a painting on the wall.

Double Luxury

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double

A hotel room with a large bed, a desk, a chair, a vanity, and a painting on the wall.

Deluxe Double

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

DOUBLE DELUXE

  • Sleeps 4
  • Free wired internet

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About the neighborhood

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 49 min drive
  • Hà Đông Station - 14 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪chất coffee & drinks - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Fuk Coffee Bar - ‬2 min walk

About this property

SQ HANG GAI HOTEL & SPA

  • You'll be in a fantastic location at SQ HANG GAI HOTEL & SPA, just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free babysitting
    • Free supervised childcare

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • Motorcycle parking only on site

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free supervised childcare/activities
  • Children's menu

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 79
  • Accessible airport shuttle
  • Visual fire alarm
  • Hardwood flooring in room

Room amenities

Be entertained

  • Tablet computer
  • DVD player
  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Meal delivery service
  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Silk Queen Bar - Onsite bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1200000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA offer free cancellation for a full refund?

Yes, SQ HANG GAI HOTEL & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SQ HANG GAI HOTEL & SPA?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10 PM.

Are pets allowed at SQ HANG GAI HOTEL & SPA?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by SQ HANG GAI HOTEL & SPA?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at SQ HANG GAI HOTEL & SPA?

You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at SQ HANG GAI HOTEL & SPA and nearby?

SQ HANG GAI HOTEL & SPA has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near SQ HANG GAI HOTEL & SPA?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around SQ HANG GAI HOTEL & SPA like?

SQ HANG GAI HOTEL & SPA is a short 5-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Reviews

SQ HANG GAI HOTEL & SPA Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good, offering a wide variety and catering to everyone's needs. (23 reviews)
  • The rooftop pool was refreshing, clean, and a lovely place to relax. (9 reviews)
  • The hotel offers a delicious buffet breakfast and convenient access to nearby restaurants. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Bathroom
Restaurant
Breakfast
Shower
Shopping
Bed

Reviews

Verified review

10/10 Exceptional

Great room with a private patio. Staff is super friendly.
Verified review

10/10 Exceptional

Great location, lovely staff, nice breakfast, big room with comfortable beds
Verified review

10/10 Exceptional

Our favourite hotel in Hanoi - great location, great staff, good value, nice pool but I wouldn’t bother with the gym
Verified review

8/10 Very good

The room was clean and the staff were very friendly, we had a lovely stay.
Verified review

8/10 Very good

Clean comfortable room, good breakfast, helpful friendly staff
Verified review

8/10 Very good

Staff were lovely and helpful when our plane was delayed. The location of the hotel is fantastic! The room was very big ( we had a suite with terrace) and the bed was incredibly comfortable. The terrace had a wonderful view. The issue was we had a stand alone bath with shower over i, which looked fancy BUT was simply dangerous as it wasn't fixed down properly. It felt like it was flipping when you moved around and was very slippy. I'm not the best on my feet so it was a struggle, but even my partner had issues . It just needs looking at and then it would be a perfect stay .
Verified review

10/10 Exceptional

Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Verified review

8/10 Very good

Amazing location.. Lovely staff.. for the price it's pretty good..
Verified review

10/10 Exceptional

Fantastic staff perfect family room!
Verified review

10/10 Exceptional

Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Verified review

10/10 Exceptional

We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Verified review

10/10 Exceptional

Good location, helpful staff, nice room/bed.
Verified review

10/10 Exceptional

Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Verified review

10/10 Exceptional

Great central spot in Hanoi. Very easy to stay here, breakfasts were delicious and everything is as described.
Verified review

8/10 Very good

Good location, really helpful staff. The rooms are good, cleaning ok..
Verified review

10/10 Exceptional

Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Verified review

8/10 Very good

The room is clean and tidy. Location is inside the old quarter and very convenience. Staff at the front desk is very helpful. Will consider to reserve again when I return to Hanoi.
Verified review

8/10 Very good

Good location, nice service
Verified review

8/10 Very good

The door staff at the entrance to the hotel were always polite, unfortunately this wasn't always the case with the desk staff on the night shift. We booked 1 early wake up on final day and it was 25 minutes late with no apology. The breakfast was good and the team working the breakfast shift were always quick and helpful. The toilet in our room did not flush correctly which we reported on the first evening but it was not fixed during our stay.
Verified review

8/10 Very good

Nice People, newly renovated hotel.
Verified review

10/10 Exceptional

Perfect location. Nice place
Verified review

10/10 Exceptional

Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Verified review

10/10 Exceptional

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Verified review

10/10 Exceptional

Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Verified review

10/10 Exceptional

Love them. The location is awesome. Staff is so friendly. We’ve been here a couple times in the last year. Will not stay anywhere else