Verified
10/10 Exceptional
Sep 24, 2023
Abbas
Abbas, 5-night trip
Crystal Palace Hotel
3.0 star property
Ski hotel in Tbilisi with ski shuttle
Choose dates to view prices
Photo gallery for Crystal Palace Hotel
In the heart of Old Tbilisi, Crystal Palace Hotel offers a lively retreat with a nightclub and daily manager's reception. Explore the nearby slopes or take some time to unwind in the garden. With multilingual staff, dry cleaning/laundry services, and free in-room WiFi available.
Reviews
5.85.8 out of 10
Popular amenities
- Airport transfer
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
- Laundry facilities
Main amenities (12)
Main amenities (12)
- Housekeeping once per stay
- Nightclub
- Breakfast available
- 24-hour room service
- Airport shuttle
- Area shuttle
- Ski shuttle
- Casino shuttle
- Shopping center shuttle
- Train station pick-up service
- 24-hour front desk
- Garden
Feel at home (6)
Feel at home (6)
- Children stay free
- Rollaway/extra beds
- Private bathroom
- Television
- Garden
- In-room climate control (air conditioning)
Room options
Check availability for these dates
View all photos for Single Room
Single Room
- 19 sq m
- Sleeps 1
- 1 Twin Bed
- Free WiFi
View all photos for Standard Room
Standard Room
- 21 sq m
- Sleeps 3
- 1 Double Bed
- Free WiFi
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About the neighborhood
10 Alexander Tsurtsumia Street, Tbilisi, 0103
What's nearby
- Holy Trinity Cathedral of Tbilisi - 13 min walk - 1.1 km
- Chreli Abano Sulphur Bath and Spa - 16 min walk - 1.3 km
- Shardeni Street - 17 min walk - 1.5 km
- Bridge of Peace - 17 min walk - 1.5 km
- Freedom Square - 2 min drive - 1.8 km
Getting around
- Tbilisi Intl. Airport (TBS) - 13 min drive
- Tbilisi Central Station - 16 min drive
- Avlabari Station - 9 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
- Train station pick-up (surcharge)
- Shopping center shuttle (surcharge)
- Casino shuttle (surcharge)
- Ski shuttle (surcharge)
Restaurants
- โชKhedi Restaurant - โฌ5 min walk
- โชUmfaris - โฌ12 min walk
- โชAsado Steak House - โฌ3 min drive
- โชCoffee line - โฌ9 min walk
- โชKopala Terrace Bar - โฌ12 min walk
About this property
Crystal Palace Hotel
- Featuring a ski shuttle, Crystal Palace Hotel is a great choice for your ski vacation in Tbilisi. Free perks like WiFi and self parking mean guests have more money for fun in the snow. Other highlights include a nightclub and a garden. Public transportation is close by: Avlabari Station is just 9 minutes by foot.
At a glance
Hotel size
- 14 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time ends: anytime
- Express check-in available
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
- One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (1 total)*
- Specific rooms only*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (during limited hours)*
- Train station pick-up*
Offsite
- Area shuttle*
- Ski shuttle*
- Shopping center shuttle*
- Casino shuttle*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Breakfast (surcharge) each morning 8 AMโ11 AM
- Free daily reception
- 24-hour room service
Traveling with children
- Children stay free (see details)
What to do
- Ski shuttle (surcharge)
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- 1 building/tower
- Built in 2015
- Safe-deposit box at front desk
- Garden
- Nightclub
- Reception hall
Accessibility
- Wheelchair-accessible parking
Ski
- Ski shuttle (surcharge)
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Slippers
Sleep well
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer (on request)
- Towels
Stay connected
- Desk
- Free WiFi
- Free local calls
More
- Housekeeping once per stay
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of GEL 80 per vehicle (roundtrip)
- Train station pick-up service is offered for an extra charge
- Area shuttle service to the casino, shopping center, and ski area is offered for an extra charge
- Late check-out can be arranged for an extra charge of GEL 50 (subject to availability)
Renovations and closures
This property will be closed from October 27 2023 to October 26 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
ย
Children & extra beds
- Rollaway beds are available for GEL 15.0 per day
Pets
- Pets are allowed for an extra charge of GEL 60 per pet, per day
Parking
- RV/bus/truck parking is available for an extra charge
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi
Frequently asked questions
Is Crystal Palace Hotel currently open?
This property will be closed from October 27 2023 to October 26 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If youโve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of GEL 60 per pet, per day.
Is parking offered on site at Crystal Palace Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Crystal Palace Hotel?
Yes, an airport shuttle is available. The charge is GEL 80 per vehicle roundtrip.
What are the check-in and check-out times at Crystal Palace Hotel?
Check-in ends: anytime. Check-out time is noon. Late check-out is available for a charge of GEL 50 (subject to availability). Express check-in is available.
Is there an onsite casino at Crystal Palace Hotel?
No, this hotel doesn't have a casino, but Casino Adjara (6-min drive) is nearby.
What is there to do at Crystal Palace Hotel and nearby?
Crystal Palace Hotel has a nightclub and a garden.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is in Old Tbilisi, a short 9-minute walk from Avlabari Station and 13 minutes' walk from Holy Trinity Cathedral of Tbilisi.
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Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.6
Cleanliness
6.6
Location
6.4
Staff & service
5.0
Property conditions & facilities
Reviews
Verified
2/10 Poor
Mar 7, 2016
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests.
no toileters in bathroom, no place to arrange our things.
No light in the room only two lamps working from 10 lamps.
Tarek
Verified
10/10 Exceptional
May 1, 2022
It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Asif
Asif, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2020
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Leah
Leah, 4-night trip
Verified
2/10 Poor
Jun 21, 2018
Terrible
Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Verified traveler
2-night trip
Verified
4/10 Fair
Sep 6, 2015
Budget hotel out of city centre
Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share.
There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel.
The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.
scottie
Verified
4/10 Fair
Aug 15, 2015
Teleurstellend
Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt.
Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd.
Dit hotel is zeker geen aanrader!!
Verified traveler
Verified
6/10 Good
Jul 16, 2015
่ฆณๅ ๅฐใใๅฐใ้ ใใใใซ
็ฌฌไธๅฐ่ฑกใฏใๆๅใช่ฆณๅ
ๅฐใใๅฐใ้ขใใฆใใๆฐใใใใในใฟใใใฎๅฏพๅฟใฏ่ฏใใชใใจๆใฃใใใ้จๅฑใๅบใใฆใ่จญๅใ่ฏใใ
Tse
Verified
2/10 Poor
Apr 28, 2015
het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden.
bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was
op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden.
blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10
daar was een spanjaard die het zelfde was overkomen.
johan
Verified
6/10 Good
Mar 7, 2015
ใจใฏในใใใฃใขใฎๅฐๅณใ้้ใฃใฆใใใใซ๏ผ
ใใใซใจ็ขบ่ชใๅใใๅคง่ณๆฅใจใฏในใใใฃใขใฎๅฐๅณใ่จๆญฃใใฆใใ ใใใ
ๆฌๆฅใชใใใชใๅใใใใใๅ ดๆใซใใใใฎใใใซใๅฐๅณใ้้ใฃใฆใใใใใซใใใใซใซใใฉใ็ใใฎใๅคงๅคใงใใใ
้จๅฑใฏใพใใพใๆธ
ๆฝใงใใใใใทใฃใฏใผใฎๆฐดๅงใซ้ฃใใใงใใญใใๆนฏใฏๅบใพใใใ
ๆ้ฃใฏ็ฐกๅใช็ฉใงใฏใใใพใใใใใใใ้จๅฑใซ้ใใงใใฆใใใพใใใใใใใใ
ใฒใใฏใ
Verified
8/10 Very good
Nov 13, 2021
Murman
Murman, 1-night trip
Verified
2/10 Poor
Oct 1, 2019
Eyup
Eyup, 2-night trip
Verified
6/10 Good
Oct 10, 2017
Nenad
Nenad, 4-night trip
Verified
8/10 Very good
Feb 16, 2015
Verified traveler
