可以免费取消我在索尔图勒别墅酒店的预订并获得全额退款吗？

是的，索尔图勒别墅酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

索尔图勒别墅酒店有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。住客可以在 08:00 至 20:00 期间使用游泳池。

索尔图勒别墅酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

索尔图勒别墅酒店是否有停车场？

是的，自助停车免费。停车位数量有限。

何时可在索尔图勒别墅酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

在索尔图勒别墅酒店及其附近有什么游览观光项目？

在网球场锻炼提升您的球技。您可尽情享受 SPA 水疗，还有 6 个室外游泳池供您游泳。索尔图勒别墅酒店也拥有SPA 服务和花园。

索尔图勒别墅酒店店内或附近是否有餐厅？

是的，Cafe Chapultepec提供室外就餐、国际美食和海洋景餐厅。

索尔图勒别墅酒店周边区域环境如何？

从索尔图勒别墅酒店仅需6 分钟步行可至酒店区海滩，8 分钟步行可至拉岛。

巴亚尔塔港索尔图勒别墅酒店住宿优惠| Hotels.com 好订网

Q: 索尔图勒别墅酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 索尔图勒别墅酒店是否有停车场？

是的，自助停车免费。停车位数量有限。

8/10 很好

2025 年 9 月 13 日

Crystal，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 7 日

El departamento está viejo aire sin funcionar y baños tapados todo lo contrario hace tres años que fui

Daniel，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Claudio，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 22 日

Buena ubicación

Ana，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 21 日

Me agradó por qué está a pie de playa y no hay mucha gente alrededor, puedes llevar tu comida sin ningún problema, lo recomiendo. La estadía fue muy agradable.

Tanya，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 29 日

The property was well maintained. The kids enjoyed visiting the multiple pools. They did not want to go to the beach because of the crocodile warning sign posted at the beach. The rooms came with filtered water which was a huge benefit. They refilled it while we were there. Rooms are spacious. We had two bathrooms/shower plus a kitchen. It was villita. We went into town daily using public transportation. The bus stops right in front of the grounds. There are shops directly across the street too.

Yessenia，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 20 日

2/10 很差

2025 年 6 月 19 日

We had a bad experience. Our condo was not ready at 3:00 pm and they checked us in anyway! We waited in the staircase for over 45 minutes with a party of 7 including a 4 year old and a 5 month baby in a 89 degree weather. Then the room was not cleaned. It was recent remodel and all the surfaces were dusty and the floors cover with clay dust. Toiletries, towels and bathrooms were all covered with hair and clay dust. We had to way an additional hour, for a second cleaning the following morning. We had a 6 night stay and we lost water for half a day on our 4th day and no one notify us. On the fifth day my 4 year old’s face and neck was covered with bed bug bites. We just took hug to the doctor and required allergy medication. We are very disappointed for how much we paid. We should get a refund.

Eleazar，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 29 日

Un excelente lugar para descansar y relajarte. Muy acogedor y cómodo. Encantando con todo

Josué，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 20 日

I think we have found our new favorite place to stay in Puerto Vallarta.

Trina Jo，14 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 11 日

Got there the lock box did not work or the house phone can’t call the front desk backs and forth 3 times finally . Got someone to fix it , the manager Veronica could give a care they did not even ask me how was my stay. At ready and on the last day I found steel wool in my eggs no jokes , they did not even apologize nor did I get to speak to the manager . This was like 7 th time I have say there I won’t be back, oh not enough shade in the pool areas and the most uncomfortable beach chairs you could ever imagine . Come on Mexico time to step it up a notch. There just really unfriendly to Americans.

william，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 5 日

Falta servicios en las albercas

Jesus，4 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 5 月 2 日

Le falta mucho mantenimiento y está viejo el lugar

Elizabeth Vázquez，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 22 日

Cadrin，7 晚行程

Expedia真实住客点评

8/10 很好

2025 年 4 月 12 日

Buildings are older inside but have all the amenities you need. We had a studio with full kitchen. If something is missing, a call to front desk fixes it. All was in working order, but housekeeping could be more consistent. Grounds are beautiful and pools very well maintained. Restaurant offers good food choices and a happy hour. Local vendors available where grounds meet beach, so take advantage of fresh baking and fruit. No shade other than from palm trees around pools, so you get used to moving your lounger around. Kids were at most pools but were well behaved. Exterior building maintenance ongoing while we were there, but was kept to daytime and shows they are taking care of things. Small onsite store has anything you need. Water coolers in each room - just call front desk when a refill is needed. In-room safe available inside closet. Plenty of clothes hanging space. Have to ask for hairdryer, as there wasn’t one in any of our rooms. Kitchen utensils varied from room to room - ie quantity of plates, glasses, etc. Bring bug repellent as mature landscaping has plenty of mosquitoes. Rooms have little noise insulation from neighbors.

Beverley Catherine，10 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 11 日

Pablo，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 10 日

I'm been going to Los Tules the las ten years, Love the tropical feeling all around, the rooms are mexican style it feels warm and cultural. So many pools, they never full of people and the view of the Sea is Priceless. Many restaurants around and also a nice shopping mal in front of it. LOVE IT.

Sergio，7 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 9 日

I stayed at Los Tules Villas in Puerto Vallarta with my kids, and we had a great time! The location is perfect—everything you need is within a short walk, and the pools were a big hit with the kids. It really felt like a relaxing and convenient place for a family vacation. The tropical vibe and the peaceful surroundings made for a lovely stay. The property has a great atmosphere, though the rooms are a little older and could benefit from some updates and extra attention. However, it didn’t take away from the overall enjoyment of our time there. We really enjoyed our stay and would definitely recommend it to families looking for a fun and convenient place to stay in Puerto Vallarta."

Expedia真实住客点评

8/10 很好

2025 年 3 月 25 日

We very much enjoyed our stay at Los Tules. The grounds are beautiful and well maintained. The rooms are good enough and the daily housekeeping is very good. It's fun to have so many pools to choose from. The restaurant is convenient, and we enjoyed several meals there (mostly breakfast). Be aware: although Expedia states the Villitas have King beds, that is not strictly true -- some do, and some have 2 double beds. Our first room was up several flights of stairs, culminating in a small spiral staircase to finally get to our Villita. Although the view would have been beautiful, the double beds and stairs difficulty were a no go for us. We were able to switch rooms to a 1st floor near the restaurant -- it was a studio without a view, but a better accommodation for us. Access to the bus system is convenient (bus stop is right out front), and between Uber and the busses we could readily get to and from El Centro and the romantic zone. We'd prefer a bit closer to town, but the location is a nice compromise, and the bank and shopping center with grocery store right across the street are convenient. If you are looking for a beautiful setting, right on the beach, with nice pools, Los Tules is a good choice.

Mary Beth，10 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 21 日

Gorgeous building and close to pools and ocean with awesome view of mountains

jean，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 19 日

An older property with beautiful grounds. The rooms are spacious, clean, and comfortable. Several pools to enjoy, and a lovely beach. The on site restaurant is also good.

Jennifer，7 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 10 日

On the ocean with large rooms

Deborah，8 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 8 日

Darla LeAnn，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 2 日

Good

Francisco，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 2 月 22 日

The setting was beautiful, with multiple pools with adequate loungers most of the time. An additional plus was that many of the pools were kid friendly. The staff at the restaurant in the facility were gracious and food and drinks excellent. The room itself had seen better days, and the cleaning/supplying of towels, and shampoo was inconsistent during our stay.

Michiko，9 晚家庭旅行

Expedia真实住客点评

索尔图勒别墅酒店

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常见问题

可以免费取消我在索尔图勒别墅酒店的预订并获得全额退款吗？

索尔图勒别墅酒店有游泳池吗？

索尔图勒别墅酒店是否允许携带宠物入住？

索尔图勒别墅酒店是否有停车场？

何时可在索尔图勒别墅酒店办理入住和退房？