The hotel was very rundown. The mirror in the bathroom is chipped. There are hard water stains on the faucets. It looks like what is mold in the shower on the grout. The curtains had holes in them. The furniture was all banged up. It just looked really rundown and dingy. I walked into the bathroom and on the sink, it looked like there was a dried blob of toothpaste on the counter. Then somebody had recently used the toilet and left skidmarks recently-one flush and it went away. the linens looked and felt relatively clean, and the bed was somewhat comfortable.
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Rooms are out wormed and old
Oralia
Oralia,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Tyler
Tyler,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Excellent hotel it’s down for a 2 star hotel but I give it a 4 star it’s a gem
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
The Hotel was very nice. Most people plan on sleeping there and with only sheer curtains and bright security lights glaring in this was difficult
JoAnn
JoAnn,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Gerardo
Gerardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
This place is okay. Everything was clean, and people were friendly. But, our mattress was terrible, and the continental breakfast was really lacking. Nothing was bad, but not very many options to eat.
Mary
Mary,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 4 日
Ratings do not reflect the poor condition of hotel
This hotel had a high rating that was very inaccurate. The sign was not visible so we didn't know that it was the correct hotel. The overgrowth in weeds was high and all over the property. The furnishings were old and damaged. The internet didn't work so you couldn't watch television. The only benefit was that the hotel clerk changed our room upon request (which was still poor) then refunded our money in full when we couldn't stay but had to leave because of the condition.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Really needed to use a computer in the Business Center. Though the office is in pristine condition, neither of the computers work and, according to the front desk, haven’t for years. Caused me serious issues. Broken lamps in the room, not enough outlets. Pool closed, dirty. Not what I expect from this chain. Staff doing their best under what seems to be total management neglect. At least the room was clean and breakfast was ok.
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Carlos
Carlos,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 29 日
Did not like the front desk agent. The tall Arabian guy he had a nasty attitude anytime we spoke to him. And I let him know. First I asked for more wash towels. We had a double room with 4 people we only 2 towels, needed 2 more he refused, asked to service the room he refused. Said they have a 3 day stay policy. The policy clearly posted read “Serviced upon request” But the night agent Heather (who was great by the way) checked us in, told us all the policies. Never once said we had to stay 3 days before they could clean the room. Asked to speak to the Manager he said she was gone for the day. Later found out she was still there smh. Then my stepdad needed back in the room before checkout. He left the keys in the room and forgot his charger. He was denied access back in, he told him my mom had to come show her ID 1st. Even though he slept in the room and provided my mom’s name and room #. He just wanted to be difficult. It was just a lot with this guy. Joy the Manager was wonderful after finally speaking to her she assured me she would handle him and gave me her deepest apologies for his rudeness. Other than this the stay was good.
Stephanie
Stephanie,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great staff
Jennifer
Jennifer,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 28 日
We chose this hotel because of the positive overall rating. Unfortunately, it did not meet our expectations. When we arrived, the elevator was broken and instead of giving us a room on the first floor, the manager put us on the third floor. We had to drag our suitcases up the stairs. The cleanliness of the room left a lot to be desired and our room was also not in a particularly good condition. The next morning there was no breakfast because the staff member responsible had supposedly not turned up.
Holger
Holger,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
It is a hidden gem! Everything was very clean & smelled fresh. Breakfast was good. The property around the hotel was unkept. It will not stop us from booking there again. Champagne was incredibly nice at checkin & checkout!