The facilities are outdated and the cleaning level is average.
Victor
Victor,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 31 日
A place to flop
Not the greatest stay. Overwhelming cinnamon smell, 70’s elevator music in the hallways, phone didn’t work, beds were springboards, tub was grimy.
Arthur
Arthur,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
We stayed for one night, the front staff were not welcoming the guests. They were not smiling and friendly. Have to repeat my address multiple times and finally have to write it down for them for my credit card transaction. Not sure if they know how to enter the information, the transaction was failing multiple times. Then another associate has to pitch in to get the transaction go through. The exhaust in the bathroom is not working and there were lot of mold in the bathroom. I have let the front desk know about it. I skipped the breakfast due to uncleanliness of the whole hotel. There were smell of cigar smoke in the hallways.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
This is one of the poorly maintained hotel. The hotel is not at all clean and there is no proper ventilation. I won’t recommend this hotel to anyone. I chose this hotel as it is near to SV temple, then I realized that I made a poor choice after checking into the hotel.
Venkata
Venkata,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
A little love and care needa to be taken
Place needs a hallway and room carpet replaced was scared to walk bare foot on carpet gross to say the least
Colt
Colt,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Linda
Linda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Comfort Inn and Conference Center
Our room was very clean and the king size bed was very comfortable. The bathroom was also very clean but you could see where the motel had been busy making renovations. Chips of paint were in the hallway and you could tell that walls had been recently painted. Overall it was a very nice stay.
Garna
Garna,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Good stay.
Room was nice and clean. Hallway smelled like mildew since we were close to the pool area. But the room itself did not smell. Beds were comfortable and clean. They give you wrist bands for the pool and for breakfast in the morning. No one monitors use of these. Pool area was not as nice as the pictures. Definitely needs a face lift. Pool towels were too small even for my 9 year old skinny kid. Chairs in the pool room were broken. Pool itself seemed clean and taken care of. Breakfast was good. Many options for everyone. The waitress there was so nice and helpful. Very hard working making sure everyone was ok and tables were clean. It was 9:30 when they started cleaning some of the stuff up tho, when breakfast was to end at 10am. Would stay again since it was close to the amusement parks, and in a decent area. Was surprised it was so quiet being close to the interstate. Would stay again.
Samantha
Samantha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
It met the purpose nice pool
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Christy
Christy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 3 日
Do you enjoy smelling stale cigs all the time?
The entire hotel including linen smelled like old stale cigarettes. The staff were not polite with guests. I will not stay here again.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
Eh
The room was decent, but damp. The hallways smelled and felt damp and dingy. People were smoking cigarettes and other things right outside the outside doors even though there are signs everywhere saying no smoking on the property. The hot water was inconsistent. The fire alarm went off in the middle of the night 2 times in a 7 day stay. During that 7 day stay, housekeeping only came one time. They knocked on the door and I asked them to come back the next day because I was about to nap, but they never came back. I had to go myself to ask for new towels and toilet paper. Trash was never even taken out. Overall, my stay wasn't great. The staff was nice enough, but this property desperately needs updated and renovated and cleaned more often.
真实旅客
8 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
Dong
Dong,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Okay
Property under construction so dirty in spots. However the dining area clean and staff very friendly and helpful.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Not good
Honestly, this hotel was pretty terrible. Paid 1000 for 3 nights during the US open. Hotel is old and in need of lots of repairs. Room was not very clean and many fixtures falling apart. They didn't come in our room once to clean or refresh towels and toiletries.. I had to go to the front desk. The hot tub was broken.. breakfast was terrible, stale bagels, bad coffee. They had a kid bartending that never made a drink in his life. Would never ever stay here again.
Casey
Casey,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 14 日
One of the worst hotel experiences over paying $300 per night due to Us open event -
1. Overall def not worth staying. Old, worn-out see pics... Under construction doesn't give me any hopeful future view.
2. Smelly rooms with old carpets and overall amenities
3. There won't be any cleaning or replacing or back filling your towels or amenities before 3 days and they won't let you know up front which means that you have to go back up again and pick them up.
If service won't be provided why do you even charge that level?
4. The phone line in the room doesn't even work so when you want to complain you use your own phone to find the location from Google map to trigger the call.
5. key flop doesn't work each day which means you go back upstairs again to reprogram your card and come back down.
6. The freezer in the room doesn't work. It exists
7. Whenever you call to complain they will tell you because we are under the construction.....
When I'm on the business trip or a personal
trip hotel comes the most important factor for me to stay clean and find something value for money: I check overall star ratings and pictures but this time I completely misled. I hope next person doesn't make the same mistake thank you.
Jacqueline
Jacqueline,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
Bathroom door didn't shut, hot water was inconsistent
al
al,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Hotel hood
The first problem was not the fault of the hotel.. hotel.com did put me in the area i requested.. the hotel looks like it needs to be demolish.. it’s old and raggedy…. There was electrical wires coming out the wall… no fire smoke detectors.. the room had old furniture from the late 70s early 80s.. bathroom sink was cracked..