Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Hotel Principe

3.0 star property
Chetumal hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Principe

Outdoor pool
Exterior
Meeting facility
Executive Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Parking
In the heart of the city, Hotel Principe offers a vibrant retreat. Enjoy Regional cuisine at Arlequin, relax by the outdoor pool or children's pool, and unwind with a cocktail from either bar. Stay connected with in-room WiFi and explore nearby attractions with tour/ticket assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Outdoor swimming pools

Room options

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hotel Marlon

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.6 out of 10, Good, 429 reviews
Hotel Marlon
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Prolongacion Heroes #326, Chetumal, QROO, 77010

What's nearby

  • Museum of Maya Culture - 11 min walk - 1.0 km
  • Palacio Municipal De Othon P. Blanco - 6 min drive - 2.2 km
  • Chetumal Ferry Terminal - 6 min drive - 2.2 km
  • Palacio de Gobierno - 6 min drive - 2.2 km
  • Santuario del Manati - 6 min drive - 2.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 11 min drive
  • Corozal (CZH) - 42 min drive

Restaurants

  • ‪Yazid Pizza - ‬6 min walk
  • ‪Yazi'd Pizza - ‬4 min walk
  • ‪Forasteros - ‬7 min walk
  • ‪Sala De Fiestas Pigglet - ‬5 min walk
  • ‪Restaurant Bucaneros - ‬7 min walk

About this property

Hotel Principe

Enjoy your visit to Chetumal with a stay at Hotel Principe. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Arlequin, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a terrace.

At a glance

DONE

Hotel size

    • 79 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Access to nearby health club

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 29
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arlequin - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 175 for adults and MXN 145 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Principe Chetumal
Principe Chetumal
Hotel Principe Hotel
Hotel Principe Chetumal
Hotel Principe Hotel Chetumal

Frequently asked questions

Does Hotel Principe offer free cancellation for a full refund?

Yes, Hotel Principe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Principe?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:30 PM.

Are pets allowed at Hotel Principe?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Principe?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Contactless check-out is available.

What is there to do at Hotel Principe and nearby?

Hotel Principe has an outdoor pool and access to a nearby health club.

Are there restaurants at or near Hotel Principe?

Yes, Arlequin offers Regional cuisine.

What's the area around Hotel Principe like?

Hotel Principe is in the heart of Chetumal, a short 11-minute walk from Museum of Maya Culture and 18 minutes' walk from Museo de la Ciudad.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Principe Reviews

7.2

Good

7.6

Cleanliness

7.8

Location

7.4

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Family friendly
Booking
Bathroom

Reviews

2/10 Poor

Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay?
Herman, 1-night trip

10/10 Exceptional

faltan taxis
Esau Aguirre, 6-night trip

6/10 Good

They could not find our reservation when arrived
Sam, 1-night trip

2/10 Poor

I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
Kris, 1-night trip

4/10 Fair

La piscina tuvo una lámpara interna que se rompió y tenía el cable colgando sin energía obviamente, en la aplicación decía paga hasta 18 meses y no fue a si; decía que incluía desayuno y tampoco.
Dennis, 2-night trip

8/10 Very good

Muy ruidosa por el tema de la alberca y las ventanas no ayudan a mitigar
Andres, 2-night trip

2/10 Poor

El personal se equivocó en darnos las habitaciones ya después de estar instalandos nos cobraron 200 por habitación pero está deteriorado el hotel no había agua caliente
Velia, 2-night trip

8/10 Very good

Buen lugar solo que la habitación algo viejita pero no le quita que está en buen lugar, buen servicio, y limpio ojo, el precio está bien para lo que uno obtiene, super cómodo
Moroni Efrain, 1-night trip

10/10 Exceptional

Todo me pareció bien, deberían reactivar el restaurante del hotel.
Maria del, 2-night trip

10/10 Exceptional

Todo muy bien gracias
Marco Antonio, 1-night trip

10/10 Exceptional

I was offered upgrade to King room! Very helpful staff
Frank, 1-night trip

10/10 Exceptional

Great stay
Thomas, 2-night trip

6/10 Good

No WIFI en las habitaciones, instalaciones hidraulicas baños, muy viejas. Personal de recepcion sin experiencia. Informacion erronea de acceso a internet en las habitaciones y falta de telefono en las mismas. Las llaves del lavamanos y de la ducha muy antiguas y piso de la ducha muy resbaloso. Nos asignaron una habitacion el el TERCER PISO sin elevador y somos personas mayores que tuvimos que subir nuestro equipaje nosotros mismos.
Luis, 2-night trip

8/10 Very good

Reasonable rooms, with relaxing chairs outside!
Frank, 1-night trip

6/10 Good

Falta fumigación.

En la habitación encontré 2 cucarachas, los muebles son viejos ahí viven las cucarachas.
1-night trip

6/10 Good

Had stayed here long before and it is a nice hotel. My only issue is that it says WIFI and there is no WIFI. They should state that there is no wifi.
Marlon, 1-night trip

6/10 Good

Buen Precio!
Alberto, 1-night trip

6/10 Good

Atención rápida, instalaciones con falta de mantenimiento
Miguel Dario, 1-night trip

8/10 Very good

Buena opción para una estancia rápida
Miguel Dario, 1-night trip

10/10 Exceptional

Excelente
Carolina, 2-night trip

8/10 Very good

La disponibilidad
MARCO ANTONIO, 1-night trip

8/10 Very good

Almost everything was good. Need to fix the issue with hot and cold water as the hot wasn't working. Suggestion for a microwave and cleaning of the pool after an amount of people have used it.
GRACELIA, 1-night trip

10/10 Exceptional

Me gusto!!!!
Leoqx57, 1-night trip

10/10 Exceptional

Todo bien gracias
Marco Antonio, 1-night trip

8/10 Very good

bien a secas

Solo llegabamos a dormir, limpieza bien, aire acondicionado bien, camas bien, pero latapa de la tasa del baño muy mal no se sostenia y en relacion a el restaurant no hubo servicio en domingo.
NICOLAS, 2-night trip