Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Robyn
Robyn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Meyoun
Meyoun,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Vanessa
Vanessa,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 11 日
The room air conditioner didn't work.
Greg
Greg,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Tanicia
Tanicia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 21 日
Victor
Victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Demarcus
Demarcus,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Demarcus
Demarcus,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 24 日
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
David
David,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 21 日
Hurlen
Hurlen,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 19 日
Nice, clean and convenient location.
Perrion
Perrion,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 10 日
Willie
Willie,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 5 日
Nothing
Gail
Gail,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 31 日
Good
Pedro
Pedro,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 24 日
Juanita
Juanita,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 21 日
Michelle
Michelle,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Donna
Donna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 19 日
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Tracy
Tracy,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 13 日
Terrible
Room was not cleaned at all
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 8 日
Court passage à Clarksdale
Convenable pour une nuit mais pas un plus long séjour .le +:Motel situé à 30-40 minutes de voiture de Clarksdale. Petit déjeuner très correct.
Les -:Check-in impossible à notre arrivée en raison d’une panne informatique, on nous a attribué une chambre en dépannage car nous a avons insisté. Problème également d’approvisionnement d’eau , lié à la ville de West Helena 😞. Personnel à la réception pas très accueillant ni réactif à ces 2 incidents.
Marceline
Marceline,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 3 日
Property needs to be updated.
Linda
Linda,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 9 月 30 日
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Willie
Willie,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 26 日
Tiffany
Tiffany,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 24 日
Unfortunate circumstances.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower.
The staff was friendly and helpful.