Fine stay, clean enough, spacious enough. Complained that the fridge was broken. Staff was completely unconcerned. Asked for a repair. Nope. Asked for a swap. Nope. Asked for extra ice buckets. Nope. Their best was to offer me some garbage bags that I could fill with ice to keep things cool.
Are you serious? How do people like this keep jobs in the service industry?
BTW, people have complained about the fridges in the past, so if the owner responds with that nonsense "Thank you for your feedback! We're improving" line you can tell for sure they're full of it.
Go to the Holiday Inn next door.
Nick
Nick,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
The AC did not work in our room the first night and we were told there was nothing that could be done. It was so hot and uncomfortable. We weren’t even offered an apology. They did move us the next day, but no refund or compensation was offered, and mostly, there was no apology.
Meghan
Meghan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Very nice place staff at the front desk was very friendly. Room was clean and nice. Would definitely recommend!
Danny
Danny,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
michael
michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Hot tub out of service
Breakfast was okay. Kids not happy hot tub out of service- the whole reason we booked the place.
Beth
Beth,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Constance
Constance,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 14 日
The day I was due to check-in my sister died. I understand your policy about cancellations, but no one offered me any sort of a deal. Oh well, after staying at this specific hotel atleast 5 or 6 separate occasions, I suppose I will need to find other accomidations for my future stays in Easom, MD
Tom
Tom,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
jeffrey
jeffrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Diane
Diane,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
nice location…clean but beds are hard…we had 3 rooms and all 3 rooms said same thing
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Pleasant night sleep
Always a pleasure to stay here. This was not my first visit and as always very enjoyable.
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Surprisingly comfortable and clean, good breakfast
I was pleasantly surprised by the quality of this Best Western. It was impeccably clean, the room was spacious, the bed was comfortable, and the breakfast buffet was top-notch. The decor of the room was a little drab -- but it's a chain, what can you do? This room was far more comfortable than many more expensive boutique hotels I've stayed in in the past.