Ninh Kieu's West Hotel offers a serene retreat with a rooftop terrace and free breakfast buffet. Stay active with the gym, ecotours, and bicycle rentals or unwind by the indoor pool or outdoor pool. The 24-hour front desk ensures your stay is convenient.
Take in the views from the rooftop terrace when you stay at West Hotel. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor pool, and a snack bar/deli.
At a glance
DONE
Hotel size
80 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Ecotours
Working away
Business center
Meeting room
Computer station
Conference center (1076 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Free bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one way)
Children & extra beds
Rollaway beds are available for VND 341000.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
West Hotel Can Tho
West Can Tho
West Hotel Hotel
West Hotel Can Tho
West Hotel Hotel Can Tho
Frequently asked questions
Does West Hotel offer free cancellation for a full refund?
Yes, West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at West Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at West Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at West Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by West Hotel?
Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one way.
What are the check-in and check-out times at West Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at West Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. West Hotel also has a fitness center.
Are there restaurants at or near West Hotel?
Yes, there's an onsite restaurant.
What's the area around West Hotel like?
West Hotel is a short 3-minute walk from Ninh Kieu Park and 17 minutes' walk from Ben Pha Xom Chai.
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Reviews
West Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Location
8.6
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
6/10 Good
Jul 1, 2025
Generally ok for a short stay
Seow
Seow, 2-night trip
Verified
2/10 Poor
Sep 25, 2022
Do not booking this hotels.
Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.
NGUYEN TUAN ANH
NGUYEN TUAN ANH, 3-night trip
Verified
4/10 Fair
May 3, 2021
Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market
Verified traveler
1-night trip
Verified
6/10 Good
Dec 30, 2019
Good location close to the market and pier.
Rooms need an update.
Night staff were a sleep when we came for breakfast.
OK for the price.
Verified traveler
2-night trip
Verified
8/10 Very good
Oct 30, 2019
Outdated outside but comfy
Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early.
Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.
Hoo
Hoo, 1-night trip
Verified
4/10 Fair
Mar 3, 2019
For mig er meget dårligt valg
Det var et fejlvalg fra min side. Jeg kunne ikke lide hotellet, og placering midt i en Markedsgade som betød en masse støj. Værelset var kedeligt og trist, restaurant decideret dårlig. Ikke er hotel jeg vil anbefale til nogen.
Ann Marie
Ann Marie, 2-night trip
Verified
6/10 Good
Feb 11, 2019
Prima verblijf niets bijzonders
Verified traveler
2-night trip
Verified
6/10 Good
Feb 5, 2019
싼 맛에 이용.
개미가 많고 청소도 요청하지않으면 안해줍니다. 수건도
요청이없으면 갈아주지 않습니다. 세탁서비스를 맡겼는데 얼룩이 졌지만 옷값이 너무 비싸다는 이유로 물어주지 않으려 했습니다. 싸긴하지만 한번 더 고민해보세요.
SEUL AH
SEUL AH, 2-night trip
Verified
8/10 Very good
Feb 3, 2019
Bra hotell!
Bra och nytt hotell, fantastisk utsikt från taket. Nära nattmarknad och annat trevligt.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2019
Perfect location staff pool room..............l...l.l.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 14, 2019
Good customer services. The rooms are clean; the foods are good with good customer services
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 27, 2018
excellent staff service, very friendly, room is very clean.
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 22, 2018
location, location and location
Location for hotel was perfect!
Pool on 8th floor was super aswell
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 21, 2018
Europan std
Breakfast was weak. Pool area is with 6 seats
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 9, 2018
De reparatie aan de fiets van het hotel waar onderweg een trapper afbrak, werd keurig vergoed.
Was bijna mijn overhemd en trui vergeten: werd netjes gemeld bij het uitchecken en bij de receptie gebracht.
Roel
Roel, 6-night trip
Verified
4/10 Fair
Nov 19, 2018
Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
duke
duke, 1-night trip
Verified
8/10 Very good
Oct 15, 2018
Hotel ok. Umgebung so lala.
Ein sehr ordenliches 4* Hotel. es war rundum alles ok. Nur die Gegend ist etwas gewöhnungsbedürftig. Bei unserem 4 tägigen Aufenthalt, waren ab ca. 17 Uhr alle Straßen um das Hotel mehr oder weniger vom ansteigenden Mekong überflutet.
The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!
Pawel
Pawel, 1-night trip
Verified
8/10 Very good
Sep 7, 2018
Great value and fun location
A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.
Nicolas
Nicolas, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2018
Fantastic location. Right in middle of true local markets
Great rooftop pool and view and lots of atmosphere
maggie
maggie, 4-night trip
Verified
8/10 Very good
Aug 15, 2018
2 semaines à can tho
J'ai séjourné14 jours dans cet hôtel de Can Tho. Je n'étais pas contente de ma chambre à mon arrivée. On me l'a changée le lendemain. Ma chambre single est de bonne dimension. L'hôtel est récent et tout fonctionne. L'hôtel est situé à proximité des départs pour les marchés flottants. L'entrée principale se trouve en plein marché, très actif de jour. La piscine est très petite. Pas vraiment de salon cosy où prendre un verre
Thi-Anh-Thu
Thi-Anh-Thu, 15-night trip
Verified
8/10 Very good
Aug 7, 2018
Close proximity to local shop and Nink Kieu
Very friendly and helpful staffs, willing to assist with all your needs
Bruce
Bruce, 3-night trip
Verified
8/10 Very good
Aug 5, 2018
Bien situé près des marchés, personnel serviable, chambre fonctionnelle et propre, gros choix d'aliments au petit-déjeuner, bonne connexion internet, petite épicerie juste à côté de l'hôtel.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 31, 2018
West Hotel is GREAT! ...but call ahead to confirm
West Hotel is an amazing place to stay. It is in a beautiful part of town, where you can walk out and immediately see a culturally rich street full of freshly caught fish, many types of fruits, not many tourists, and friendly people. The service was amazing as well. We wanted to go to the floating markets, but wanted to take a private boat (instead of a touristy boat), just me and my boyfriend (and the boat driver). West Hotel was able to accommodate this request with flying colors. Not only were they able to get us a friendly boat driver who would take us out at 4:30am until 11:30am, but they had a delicious breakfast ready for us at this time as well. We went to the floating markets, a fruit garden, a noodle factory, and more. It was absolutely wonderful.
The only concern we had while staying at this hotel was nothing to do with West Hotel, but a problem that has been occurring with Hotels.com throughout our two weeks in Vietnam. For every hotel that we've gone to, there's been some sort of issue where the hotel is unable to see our Hotels.com booking because it is not going through from Hotels.com. Luckily, we just show them our booking confirmation once we get there and after waiting about 10 min or so, we are accommodated by the hotel....but Hotels.com really needs to fix this. If the hotels are all booked, they might not have been able to accomodate us. I recommend calling hotels booked through Hotels.com in advance to make sure they are aware of your reservation.