I stay at this property quite often and am always pleased, but this stay missed the mark. First of all, I checked in at 6:00 pm only to be told they my room was not ready? I have never heard of a room not being ready in the early evening. I had a zoom call I was needing to be dressed and prepared for so this was a great inconvenience. My room service dinner was woefully lacking, as the entree was completely not as described. And my room service breakfast was 30 minutes later than the time promised. Additionally, while I have always found the staff friendly in the last, the receptionist upon my arrival was rude and lost unhelpful about my room not being ready. Extremely disappointed in my very expensive stay.
Elizabeth
Elizabeth,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Alyson
Alyson,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Roberta
Roberta,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Shannon
Shannon,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
julie gotsulyak
julie gotsulyak,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Fine property in all respects. The staff is friendly and helpful and the hotel has may complimentary activities fir the guests. I'll be back.
Christophe
Christophe,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 16 日
The Staff is always the best
Jennifer
Jennifer,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Michael
Michael,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 28 日
Spa and the spa staff were Incredibly rude.
Courtland
Courtland,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Over all experience was amazing. Looking to come back in near future.