Verified
6/10 Good
Mar 9, 2026
Central AC of the rooms was turned off, so my room was 27 degrees celsius. After going to front desk to ask to be switched on, I was offered a fan. Not what we would expect from a Sheraton Resort experience...
After a complaint to corporate guest services, I had my room changed to one that had individual AC.
I had the problem solved, but had to go through corporate.
Such a shame, because the hotel view of the reservoir is stunning.
They are clearly facing lack of customers, so it seems that the hotel is running on "eco mode".
Murilo
Murilo, 1-night trip































