the water from the tub immediately ran yellow and really freaked me out. i got this hotel specifically for the whirlpool tub and was very disappointed and grossed out. the water did eventually run clear, but i was still disgusted by the thought of bathing in the residue. i went to the front desk to try and see if i could receive a refund or even just have someone clean my tub. i was told no refunds and that house keeping leaves at 4, so there is no one to clean my tub. i was very upset. i was only staying the one night, so i didn’t have time to wait for the next day to take a bath in the tub i paid an excessive amount for. I had to take matters into my own hands, find the nearest store and buy bleach and cleaning supplies, and clean the tub myself. i feel like my request was not difficult, to ask for the tub to be cleaned, but i was told it could not be met. the breakfast was a joke. with what appeared to be only decades old cherios. i am frustrated with this app and the experience it gave me. i feel like the resort was falsely advertised. i did not see a spa. your description claimed there would be a resturant/bar. i saw where it was supposed to be but the entire place was literally vacant. there was a total of 2 workers in the entire resort when i arrived, and they both happened to be very unhelpful and inconsiderate. this app made it seem very nice, and the hotel ended up ruining my “relaxing” anniversary