可以免费取消我在苏格尔湾度假酒店加 Spa的预订并获得全额退款吗？

是的，苏格尔湾度假酒店加 Spa在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

苏格尔湾度假酒店加 Spa有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。

苏格尔湾度假酒店加 Spa是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

何时可在苏格尔湾度假酒店加 Spa办理入住和退房？

停止办理入住：不限时间。退房时间为 11:00。

在苏格尔湾度假酒店加 Spa及其附近有什么游览观光项目？

现场活动包括划皮艇、浮潜和排球，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程和篮球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 3 个室外游泳池中任选一个畅游。苏格尔湾度假酒店加 Spa也拥有3 间酒吧、私人海滩和健身俱乐部，以及SPA 服务和野餐区。

苏格尔湾度假酒店加 Spa店内或附近是否有餐厅？

是的，有 5 家店内餐厅，提供国际美食、海洋景餐厅和池畔就餐。

苏格尔湾度假酒店加 Spa配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

苏格尔湾度假酒店加 Spa周边区域环境如何？

从苏格尔湾度假酒店加 Spa仅需6 分钟步行可至温德姆苏格湾海滩，15 分钟步行可至林德奎斯特海滩。

圣托马斯苏格尔湾度假酒店加 Spa住宿优惠| Hotels.com 好订网

Q: 苏格尔湾度假酒店加 Spa有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。

Q: 苏格尔湾度假酒店加 Spa配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

6/10 好

2017 年 9 月 15 日

not happy

its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME

juan，4 晚行程

Orbitz真实住客点评

6/10 好

2017 年 9 月 7 日

Beautiful views, nice pool area, small beach

In need of renovation. Some in progress. Tropical relaxing atmosphere.

4 晚行程

Expedia真实住客点评

8/10 很好

2017 年 9 月 5 日

Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room

Bea，1 晚行程

Orbitz真实住客点评

8/10 很好

2017 年 9 月 4 日

decent hotel close to the beach

the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.

brandon，3 晚行程

Expedia真实住客点评

6/10 好

2017 年 8 月 30 日

Ten Years Later!

The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.

Brenda，7 晚行程

Expedia真实住客点评

8/10 很好

2017 年 8 月 27 日

Great week in paradise

We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.

7 晚行程

Expedia真实住客点评

2/10 很差

2017 年 8 月 27 日

Terrible Hotel!!

DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!

Kathy，3 晚行程

Expedia真实住客点评

6/10 好

2017 年 8 月 25 日

The View vs. The Vacation

While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.

Ms Chris，6 晚行程

Orbitz真实住客点评

8/10 很好

2017 年 8 月 24 日

Sugar Bay stay

The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.

Christopher，5 晚行程

Expedia真实住客点评

8/10 很好

2017 年 8 月 23 日

Nice resort

The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.

Lynn ，3 晚行程

Expedia真实住客点评

6/10 好

2017 年 8 月 23 日

Clean but not impressive

I had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place.

Tracy，3 晚行程

Expedia真实住客点评

4/10 尚可

2017 年 8 月 21 日

No Good

Living trash this is not a resort to be at on a relaxing trip this hotel is super garbage.

Jonique，4 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 8 月 21 日

Linh，6 晚浪漫旅行

Hotels.com真实住客点评

6/10 好

2017 年 8 月 21 日

Sugar bay just ok, no return for me

Hotel is on a mountain so it's difficult to get around with luggage and some rooms are not near an elevator. Some staff do not accommodate to kids & staff did not clean the rooms well at all. Location of hotel is good taxi ride to different locations was ok but taxis charge for every person and every bag. Food at hotel was not worth all inclusive and not even worth paying cash. Breakfast was ok but chef has tip basket which we thought was unnecessary. Hotel not really kids friendly

Ray，4 晚行程

Orbitz真实住客点评

6/10 好

2017 年 8 月 19 日

Not quite up the my expectations.

THE ROOM: I paid for an ocean view. The first room that they gave to us (Room 437) looked over the water as long as you got past the rooftop of the building that is right in front of our balcony. The room has a musty smell mixed with disinfectant. The desk was all beat up and there was no chair to sit at the desk. The bed felt quite old and uncomfortable. I complained and after letting them know my that I was not happy in Room 437, they switched us to Room 135. Room 135 was very nice and a beautiful view. ELEVATORS: At least 2 elevators were broken the entire time of our stay. FOOD: Mediocre at best. But then again, just about every restaurant on St. Thomas is at the same level. We found a good one call XO located at Red Hook. We went to Red Hook for pizza but the pizza place was closed. INTERNET: Website stated FREE INTERNET. You cannot get internet in your room.. There are two computer in the internet room and one printer for boarding passes. Most rooms are very far from the front desk. This place is very large. POOL: To go to the pool, you pretty much have take a ride down on a gulf cart unless you are into long walks up and down steep hills. The pool itself is very nice and is right at the ocean. You are allowed one towel per person. CAUTION: DON'T PURCHASE PASSES TO AND FROM AIRPORT IN ADVANCE, WHICH RAN US $110.00. TAXI RIDES ARE $11/EACH TO AND FROM THE AIRPORT FROM THIS RESORT.

Donna，4 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 17 日

Honeymoon trip

It was a great experience, very attentive staff, smiling and helping the customer at all times. I had originally booked a mountain view king size room and was kindly offered the ocean view room. Front desk asking after you check in if everything is fine with the room and also checking on the night before check out. Special thanks to David and Vicki from front desk.

julien，2 晚行程

Expedia真实住客点评

2/10 很差

2017 年 8 月 14 日

Unsanitary facilities. Run!

Never book here. We got into bed our first night, only to discover a blood stain, the size of a silver dollar, near the pillow. We looked further and it was on the comforter, through the sheet and through to the mattress pad! It was disgusting. Either the sheets were never changed or the housekeeper bled all over and didn't notice? Really? They changed the sheet but had no comforters, son just handed us blankets. Who does this? This is an unsanitary practice! My husband touched it, we all know where that can lead. I am still having nightmares.

Susan，1 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2017 年 8 月 10 日

It was a nice place but need more food selection. Also need more entertainment.

Lisa，7 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2017 年 8 月 10 日

ANGELA，5 晚浪漫旅行

Hotels.com真实住客点评

6/10 好

2017 年 8 月 8 日

9 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2017 年 8 月 7 日

Good food

The food was tasty and consistent. There were a lot of events and activities available for guests. The hotel staff is slow to respond. I got locked out of my room twice and desk clerks never apologized or provided any explanation. Plus, I had to walk down the lobby for service because staff NEVER answered the phone.

CC，5 晚行程

Expedia真实住客点评

6/10 好

2017 年 8 月 4 日

beach was nice. AC in rooms was not great.

Hotel did not have our the rooms we booked. Had to wait to the following day.

4 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 3 日

Resort, staff and food was amazing.

All inclusive is the way to go. The resort is beautiful, staff friendly and very attentive, rooms - beds were like marshmallows so comfy.

Danielle，4 晚行程

Expedia真实住客点评

8/10 很好

2017 年 8 月 3 日

Beautiful view

We stayed here for 5 days and had a great experience. The staff was nice, the bartenders were very friendly and did a great job! Our room was very comfortable with a great mountain/ocean view. The food was satisfying. All inclusive is the way to go!

Brandie ，4 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 8 月 2 日

Mandeep，2 晚结伴旅行

Hotels.com真实住客点评

苏格尔湾度假酒店加 Spa

Sugar Bay Resort and Spa

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常见问题

可以免费取消我在苏格尔湾度假酒店加 Spa的预订并获得全额退款吗？

苏格尔湾度假酒店加 Spa有游泳池吗？

苏格尔湾度假酒店加 Spa是否允许携带宠物入住？

苏格尔湾度假酒店加 Spa是否有停车场？

何时可在苏格尔湾度假酒店加 Spa办理入住和退房？