The first room assigned was below standard - not fully cleaned dustbin, noisy air conditioning and messy towels in the toilet. Therefore, I waited for another 30+ mins to wait for assigning me another room. Luckily, the second room assigned to me was great and the staff were helpful in general. But please remember to tidy up the rooms fully before the customers checking in.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2018 年 9 月 17 日
一個舒適乾淨的飯店,裝潢、服務一切都好的沒話說,飯店的海鮮餐廳也非常好吃。若有下次會再住此飯店。
Yuting
Yuting,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 8 月 27 日
房間乾淨,浴室熱水水量比較小,交通要走8分鐘左右到車站,飯店餐廳食物不錯
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 1 月 3 日
很不錯
很不錯
KU YUN
KU YUN,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2016 年 9 月 20 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
great location and nice enough rooms
Perfect location for me a short walk from the train station. Great food and bars nearby. Room was just enough and reasonably recently renovated. I liked all the things they did to make their/my impact of the environment less. One thing I didn't enjoy was overly powerful fake scent that was strong in the reception area, get some essential oils, it smells like a toilet aerosol right when you first arrive.
Colin
Colin,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Little gem in prime location
Loved our stay. Staff were friendly and accomodating. Checked us in early, provided some local knowledge on where to eat etc
Nash
Nash,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Teething issues.
A newly appointed hotel with comfortable rooms. The two areas that let it down 1. On arrival I had to wait 20 mins for a staff member to check me in. The available phone number rang through to an unattended phone. Prior to arrival I reveived an email from the hotel telling me I could check in any time! Not quite true.
2. In room there was insufficient cups / spoons for coffee / tea. And the cups provided were dirty
Laurence
Laurence,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Phonthip
Phonthip,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
peter
peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Ramesh
Ramesh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Bryce
Bryce,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Ianthe
Ianthe,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Rosetta
Rosetta,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Michael
Michael,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 23 日
Bathroom flooded with every shower. Staff ignored & did not care until we demanded they mop and provided additional towels to mop up. Very dangerous slip hazard!
Offered a free breakfast, which we accepted & it took 2 hrs to serve 10 people & toast was even toasted. We were told only 6 coffee mugs so only one coffee in mug & one in cup.
Holes in wall & headboard of room.
Very und whelming for the price.
Won't be back.
Janette
Janette,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 23 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Great location and one of the most comfortable hotel beds I’ve ever experienced.
Glenn
Glenn,1 晚结伴旅行
Wotif真实住客点评
6/10 好
2025 年 3 月 11 日
We stayed during Cyclone Alfred so unfortunately there were no services (which is understandable). We could not get up to the rooftop bar because that was also closed due to the cyclone, also understandable. We did not get any room cleaning service on a 2nd morning and understand that was because the staff has been stood down for the weekend, also understandable. We totally understand that due to the cyclone and keeping staff safe. However, considering that no services were provided for the 2 nights I found it quite annoying that the $35 per day for the car parking was still charged when other hotels in the city were providing it for free due to a lack of services from a low staffing situation. It reflects a lack of customer care ethic. The sheets had marks on them from a previous guest so I think that cleaning could be better. The check in was efficient without being particularly friendly. The hotel is really well positioned for Caxton St dining options and just a short walk into the CBD (10 minutes). The positives were that the room was comfortable, even if things are looking a little worn. The double glazing on the windows mean you will get a great nights sleep and the bed is comfortable.
Lisa
Lisa,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Lovely quiet room with double glazing. Comfy bed.
Not sure why the description says there are no elevators as there are two. Highly recommended.
Brett
Brett,1 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Perfect location for a little getaway but still close to the cbd the staff were very helpful and friendly, the food options around the hotel and the hotel made for a perfect couple day get away from home
James
James,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 2 日
It is hard to understand how this hotel could be marketed as luxury. There is lots of wear and tear that is concealed by low lighting. The bed had an unpleasant dip and then ridge in the middle, and on trying to adjust it I found rubbish on top of the mattress under the sheet. Staff could be heard on the phone telling customers it was their own fault that they were unable to access wifi, when it was clearly a widespread problem. I requested ice and was told they didn’t have any. The ironing board was awful and not properly padded and I ended up with metal marks on my clothing. The tea was twinings in motel style cups - def not luxury. All in all, there was a lack of attention to detail and care that was disappointing.
The upside was that the location was excellent, the sheets were nice and there was a Nespresso machine in the lobby.