The location and parking is ok. But everything else is not fine
Yuanhao
Yuanhao,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 21 日
位置不错,吃得好
Wanyu
Wanyu,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 13 日
Vannassa
Vannassa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Unfortunately they nickel and dime you for parking for early check in deposit pet fee etc
Syndi
Syndi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
1st stay in Tahoe
The cleanliness was not bad. The comfort of the beds was a little tough (firm) for me. They are going through construction so everything was a little off. We loved the area Once construction is complete, I'm sure it'll be amazing. We plan on going back soon.
Veronica
Veronica,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Elim
Elim,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Poor Service
I stay there twice a
Month for the past 12
Months. Everything has always been great until this time. The front desk representative acted like it was her first day on the job, usually the person is helpful and works with me. This time I felt like I was bothering her by asking for two keys or asking to be placed in the the newly remodeled tower. This is not how you treat a returning customer.
Jim
Jim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Nice place
Just a place to stay while driving through Tahoe on our way to Reno
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
Poor service checking in
I have stayed in this hotel about 30 times in the last six month and my experiences have been amazing until this last stay. The person who checked me in must have been new. She seemed to not know what was going on. I asked to stay in the newly remodeled tower and she said the only way she could do it was to charge me an upgrade fee of $30. I was placed in the newly remodeled tower last week and there was no upgrade fee. I asked for two keys which has never been a problem before however I was only given one key this time. I’m not at all happy with this person or the service I was provided.
Jim
Jim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Not impressed
Bldg under construction. Pay for parking. Not many slot machines. Fees too high
Dru
Dru,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Spectacular view.
We really enjoyed room 1503 (on the 15th floor) facing the lake. It really made the stay spectacular. Also enjoyed the Oyster Bar and the really friendly and nice servers.
Carol
Carol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Melody
Melody,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Miserable stay
It was the worst weekend get away of my life. No hot water, no water pressure, room service never cleaned the room, and security was on our floor several times each night pounding on the doors of partying college students rooms. It was a miserable stay.
Keith
Keith,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Jim
Jim,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Hotel responsibility to moniter guests behavior.
The constructiion can be overlooked because an update is obviously needed,however: the lack of any sensitivity to all of your guests needs was in my mind appaling. The fact that you allowed the colledge kids from Chico State to basically take over your hotel and run the halls much of the night stomping and shouting and clearly fuled by alcohol was beyond anything I have ever seen. We witnessed many cases of beer and alcohol being carried in and was, I'm sure being consumed by many who were probably not even old enough to drink, let alone responsibly. I would niether reccommend nor choose to stay at your hotel again.
Kay
Kay,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Our favorite hotel in south lake
Easy check in, easy to find parking. Just wanted an easy weekend and we don’t like to be bothered with a bunch of offers at the check in, which didn’t happen so we were relieved.
Scott
Scott,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Hotel was under construction, girl at the front desk and check in with helpful but never smiled. Was a little disappointed that the room didn't even have a mini fridge or microwave. And the bed was not very comfortable.
Kim
Kim,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
No heater thermostat when it’s icing cold outside. Bad customer services.