I’ve stayed at a lot of Indigo’s and had a certain expectation going in to this. It’s nothing like the Oakland location. The room was sterile and cold. The office chair was broken and gross (I needed to work a lot while I was there) and the work space was being held on by failing caulk. There was someone in the hallway talking on a speaker phone loudly at midnight and early in the morning I was awoken to the sound of jackhammering. The lobby smelled like cigarettes because there was always at least one member of the staff outside smoking right next to front door. The price of valet ($32/night) was ridiculous for the level of quality the hotel offered. And the expectation that I should tip before any service was provided was unacceptable.to be honest the staff themselves were neither rude or welcoming, very neural. And just don’t live up to the expectations I had for Hotel Indigo.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Elisabeth
Elisabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great hotel, frustrating parking.
Property was well appointed, super clean, and felt very safe. The only negative inside was the office chair inside the room was dirty. Otherwise, everything was great.
I was frustrated that valet parking was so expensive, but staying during the week I had no choice but to utilize their service or go out and move my car every 2 hours.
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Great staff
Excellent staff. They were all super friendly and helpful.
Heidi
Heidi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Serena
Serena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Staff was wonderful however the hotel is in dire need of repair. The RFID door lock insides was exposed, the numbers are completely illegible in the elevator, the knobs on the shower were falling off and the shower system in general was overly complicated. The bed completely tipped over when I sat on it and the front desk staff member seemed confused on how to deal. Didn't put me on hold or contact me back just kept me on an open line while deciding what to do. She was nice but obviously not prepared for issues. Luckily it was all fixed by maintenance but it shouldn't have happened at all. Beautiful high ceilings but generally very much in need of a remodel
Heather
Heather,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Nice Hotel but ...
A/C did not work and very low water pressure in shower.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Elisabetta
Elisabetta,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
Nothing to brag about
This room had everything I do not like about hotels. It had a blowing heater that was real strong which made it feel like it was cold air blowing. I found a blunt on the floor. I looked for it because I smelled it as soon as we walked into the room. There were ashes on the window sill showing me just how little cleaning got done in the room. The beds were hard, but the sheets were nice! The coffee pot was a Kureg with low quality coffee. The shower was nice! We rented two or the exact same room, we had a mini fridge (nice), but my other room did not.
I do not like ripping on a hotel, but I can't let others who book to be as surprised as I was by booking this room based on the reviews.
Carol
Carol,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
A hotel
The room was small for the price in my opinion. There was no fridge in the room when I got there and I had to ask for you. The TV was having display issues and the picture was dim and washed out looking. The mattress was not comfortable and left me with joint pain. Also, the bedside clock was not set when we got there. For the price that we paid these are things that I think should have been taken care of before we got there.
Frank
Frank,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
Good stay with a few things wrong
We stayed one night. Overall room was nice and we have enjoyed our stays here. But there wasn’t any seating other than the beds. We didn’t have a desk chair or regular chairs. Also our phone didn’t work and there wasn’t a blow dryer. There was a bit dried area of liquid on the window seal that I accidentally put my hand into. Front desk folks are always great but do t like the $100 incidental fee…a tad much
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Wonderful stay
Outstanding hotel experience. Room was super clean and the bed was, by far, the most comfortable bed I have ever slept in at a hotel. Very friendly and courteous staff. Highly recommend Hotel Indigo.