The staff was very friendly and helpful. Jorge, our waiter, was extremely nice and gracious. Front desk gal, very helpful in getting our tour set for Cloud Forest and Swinging Bridges.
Jeanette
Jeanette,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 5 日
We got availability in this hotel when other hotels were fully booked, however the rooms are below average and not usable, no proper storages, bathrooms are not that great. We found bugs in the bathroom dustbin.
Also the rates seem pretty high for the kind of room they provided.
Vijayan
Vijayan,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Very old and dirty hotel. Not recommend at all.
Zheng
Zheng,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 1 日
No era como en las fotos
JOSE ALFONSO
JOSE ALFONSO,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 28 日
Hot water works well but the bathroom, soap and blankets have a weird smell,I think it’s the soap they use. Checkout at the hotel changed it to 11 AM from noon. We didn’t enjoy our stay.
Naveen
Naveen,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
N/A
Edward
Edward,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 19 日
The staff was so nice, and the room was great! Lovely view of the forest and Monteverde. Would definitely stay again.
Rachel
Rachel,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 8 日
Friendly staff that treated me like family. Cute rooms and incredibly delicious breakfast and coffee.
Mayra
Mayra,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 5 月 6 日
The noise from the restaurant gets into the dorms
Andrey
Andrey,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 3 月 26 日
The staff is amazing, kind & friendly. The breakfast is outstanding. Walking distance to great food. Hotel decor tends toward retro, but everything else makes up for it. Reasonable price.
Karyl
Karyl,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2023 年 1 月 18 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2022 年 12 月 28 日
Anna
Anna,2 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 7 月 24 日
Raymond
Raymond,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 2 月 24 日
RICARDO
RICARDO,2 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 1 月 1 日
El servicio de aseo de las camas y el comedor es muy bueno. El agua caliente es demasiado buena, en realidad abunda. Todo el personal es excelente en su trabajo.
No obstante las zonas verdes no revelan un mantenimiento regular. y la habitación donde me aloje no estaba limpia debajo de las camas, tenia serios problemas de filtración de aguas jabonosas (el problema fue resuelto paliativamente en el día que lo solicité), lo que indica poco interés en corregir el problema. La tv no funciono al ingreso, lo que indica que nadie revisa las habitaciones antes de entregarlas. Los balcones tienen barandas sumamente peligrosas, en partes no existe ninguna barrera y donde si hay, una persona puede fácilmente caer al precipicio pues son de laminas plásticas incapaces de soportar peso. El estacionamiento es sumamente estrecho.
Felipe
Felipe,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2021 年 12 月 31 日
Joha
Joha,2 晚行程
Hotels.com真实住客点评
8/10 很好
2021 年 12 月 11 日
Aura
Aura,1 晚行程
Expedia真实住客点评
6/10 好
2019 年 2 月 27 日
Great location in Monteverde. Older hotel that shows it age. Staff were wonderful and very friendly. We changed cabin/room after first day due to smell. No hot water at all during our stay. Very clean, but not well kept up.
Frederick
Frederick,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 2 月 16 日
This was a sweet hotel tucked away on a hillside, pleasant walking distance to the town center of Santa Elena. I recommend the upper rooms which have great views. There are small fridges, sinks and a coffee maker. Good breakfast. Fun little bar with a fireplace. Friendly staff.
真实旅客
4 晚行程
Expedia真实住客点评
2/10 很差
2018 年 11 月 26 日
A Disappointment
This hotel was a disappointment. It was old and gross. It was definitely not what i expected. The only positive is that the employees were very friendly and nice.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2018 年 11 月 22 日
Convenient location close to food and some shopping. Peak-a-boo views of the ocean. Breakfast is some fruit and a couple pieces toast with juice unless you pay for it. Hot water for showers which was refreshing. Safe place to park your car. Room was small, but comfortable and clean. Thanks.
Carmen
Carmen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 9 月 23 日
Lovely hotel
Friendly and helpful staff. Lovely garden within the hotel. Spacious room and very good service.
Lucian
Lucian,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 2 月 21 日
Enjoyed our stay!
Great stay. Room was cozy and fast food from bar was delicious. Señora Grace and her staff were sweet and extremely helpful with booking transportation and tours. Hot water...no a.c. but you don't need it here, cool and very windy. Breakfast was great...they offer more, but the continental was all we needed. Up and downhill, but not a far walk to town center...little grocery even closer, maybe 5 minutes walk. Recommended!
Ashley
Hotels.com真实住客点评
4/10 尚可
2017 年 8 月 7 日
Out of the way and dirty
Staff was helpful and polite. The hotel was located out of the main part of town so it was near impossible to walk for groceries or shopping or dining. The lobby of the hotel was run down. The room was disappointing, although large, it was dirty. Wireless Internet service was unavailable in the room and slow in the lobby
jeff and mo
jeff and mo,1 晚行程
Expedia真实住客点评
4/10 尚可
2017 年 3 月 20 日
Hotel que NO recomiendo.
La habitacion muy oscura, los bombillos de poca wwataje, el colchon muy suave , no tiene closet ni balcon aunque ASI SE ANUNCIAN -, muy pocos e canales de TV se ven bien , inclusive canal 7 no se podia ver,,el refrigerador pequeño no funcionaba bien --este hotel es DOS estrellas --