Have stayed here before as family of 4 and things were very good. This stay missed missed the mark completely. No one working desk to check us in, had to call the hotel next door per the information on the door, finally she came and she was very rude and verbally not happy about having to walk all the way over to that side. She gave us the wrong information for our rooms and when we finally got to them, they were outside rooms (like a motel). They were not clean, not stocked, and not comfortable or quiet (I could have slept in my car and been more comfortable and had less noise from the road). Breakfast order was late and wrong for 3 out of 4 orders. When we went to check out, again no one at the desk, had to chase someone down who was again less than thrilled to assist a guest. I understand it was after a long holiday weekend but we were paying guests too and we all left disappointed and very tired.