Located in the heart of Madrid, C. H. Chelo offers a convenient retreat with free in-room WiFi, an area shuttle for easy exploration, and multilingual staff to help you navigate the city. Guests have praised this pension’s helpful team and proximity to Puerta del Sol.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
Madrid Recoletos Station - 12 min walk
Madrid Principe Pio Station - 26 min walk
Atocha Cercanías Station - 27 min walk
Gran Via Station - 3 min walk
Chueca Station - 5 min walk
Sevilla Station - 6 min walk
Area shuttle (surcharge)
Restaurants
Hot Bar - 1 min walk
Pizzería Vesuvio - 1 min walk
Fratelli d'Italia - Chueca - 1 min walk
Sidrería El Tigre del Norte - 1 min walk
Bósforos Doner Kebap - 1 min walk
About this property
C. H. Chelo
C. H. Chelo offers a great location, putting you within just a 10-minute walk of Gran Via and Puerta del Sol. Also, Plaza Mayor and Plaza de España - Princesa are within a 15-minute walk. The property is just a short walk to public transportation: Gran Via Station is 3 minutes and Chueca Station is 5 minutes.
At a glance
DONE
Hotel size
10 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Offsite parking within 1312 ft (EUR 19 per day)
DONE
Offsite
Area shuttle*
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Accessibility
Elevator
Room amenities
Be entertained
22-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Late check-in between midnight and 1:30 AM can be arranged for an extra charge of EUR 20
Children & extra beds
Rollaway beds are available for EUR 15 per night
Parking
Parking is available nearby and costs EUR 19 per day (1312 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
C. H. Chelo Motel Madrid
C. H. Chelo Motel
C. H. Chelo Madrid
C. H. Chelo
C. H. Chelo Madrid
C. H. Chelo Pension
C. H. Chelo Pension Madrid
Frequently asked questions
Does C. H. Chelo offer free cancellation for a full refund?
Yes, C. H. Chelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at C. H. Chelo?
Sorry, pets aren't allowed.
Is parking offered on site at C. H. Chelo?
Sorry, there's no onsite parking at C. H. Chelo.
What are the check-in and check-out times at C. H. Chelo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at C. H. Chelo?
No, this pension doesn't have a casino, but Casino Gran Via (2-min walk) is nearby.
What's the area around C. H. Chelo like?
C. H. Chelo is in Madrid Centro, a short 3-minute walk from Gran Via Station and 2 minutes' walk from Gran Via.
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Reviews
C. H. Chelo Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Location
Bathroom
Service staff
Cities
Reviews
Verified
8/10 Very good
Feb 13, 2026
Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro.
My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Location was excellent
Roxana
Roxana, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2024
Very welcoming and convenient location!
Pham Hoang Lan
Pham Hoang Lan, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Excellent value, it’s not the Hilton but provides a friendly welcome by the owner, clean comfortable bed and clean shower which is all you need.
Fabian
Fabian, 3-night trip
Verified
6/10 Good
Dec 23, 2025
The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.
MICHAEL
MICHAEL, 5-night trip
Verified
8/10 Very good
Jun 17, 2025
Located good area, near from downtown. few minutes from the supermarket. Stuffs are nice and kind.
Yumi
Yumi, 2-night trip
Verified
8/10 Very good
Nov 18, 2024
Smaller space than I was expecting…tiny bathroom. Great location!!
Laurel
Laurel, 1-night trip
Verified
8/10 Very good
Oct 5, 2025
Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.
Thomas
Thomas, 4-night trip
Verified
10/10 Exceptional
Mar 11, 2024
Great budget hotel. Excellent service and location
Excellent service. The staff very nice. It is very compact room but with great comfort and very clean. In the heart of Madrid. Safe
wilma
wilma, 1-night trip
Verified
6/10 Good
Nov 4, 2024
Basic but clean and nice staff. Not that easy to find because the sign that has the name is covered by a tree. The sign on the door it says another name
Eduardo
Eduardo, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient.
Uber from there to the Golden Triangle museums is just about 10 Euros.
Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
Grazyna
Grazyna, 4-night trip
Verified
6/10 Good
Mar 9, 2024
Good budget friendly place
If you want a place to sleep and are planing on being on the city a lot and not in the room then this is the place. It is small but works if you are on a budget. The only complain is the the street is loud up until 3-4am so it is a little difficult to get rest. They provide earplugs to help and of course this is not their fault, it’s just the neighborhood. We enjoyed our stay and it helped us keep the budget available for other activities.
Johnny
Johnny, 3-night trip
Verified
6/10 Good
Apr 10, 2025
Great Location with Safety Concerns
The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly.
There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Abraham
Abraham, 3-night trip
Verified
6/10 Good
Sep 24, 2025
ok place to stay overnight for a budget
Sing
Sing, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Al good.
Pablo
Pablo, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
My kids love it, because is in the middle of there favorite stores…
claudia M
claudia M, 4-night trip
Verified
6/10 Good
Oct 11, 2025
Close to everything.
Jorge
Jorge, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Nice but small.
Humberto
Humberto, 4-night trip
Verified
10/10 Exceptional
Mar 17, 2023
Friendly staff.
Friendly staff, great location and comfortable rooms.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2023
The owners were very friendly and sweet! The room was also quite nice and well-located in the city
Madeleine Sahar
Madeleine Sahar, 12-night trip
Verified
10/10 Exceptional
Oct 20, 2023
I like everything been here twice will come back
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Aug 31, 2022
Location 👌
Excellent location, very clean, excellent price...
Gigliola
Gigliola, 2-night trip
Verified
10/10 Exceptional
Sep 19, 2022
Perfect location - small, but clean. Very friendly and helpful management. Will definitely recommend!