We upgraded to a family suite. 2 garbage cans, 1 dresser, no closet. The phone in the room did not work. Drawers on the desk were installed upside down. 2 queen and 1 king bed. Pillows lumpy. Shower head very loose and awkward. When showering the water spread from the shower out of the room towards the sink. Toilet paper on the roll had some type of stain through many layers. Night 1 ac in room with queen beds kept turning off and somehow there was a child lock on the tv we could not unlock. We were told maintenance would come in am, but they didn’t as there was some sort of leak at the hotel. Ice machine down stairs had no ice the whole trip. Night 2 ac in queen room was fine but in room with king bed was out completely. They offered to move us but nothing available like we had and was on 3rd floor which wasn’t feasible to move for 1 night. Overall appearance is like it’s not being kept up. It looked run down and if buildings could look tired, this one is it. It has great potential. Breakfast was delicious and prompt, but overall for a Ramada I expected more. This is my second stay. The first wasn’t much better, but I wanted to give them a second try.