Very polite staff. Got us our water park passes to kill some time before check in. Accidentally checked us into an unmade room, but were quick to apologize and make it right.
Jim
2 晚家庭旅行
10/10
Patricia
2 晚家庭旅行
10/10
Angela
1 晚家庭旅行
6/10
A little disappointed we had booked a room with a Jacuzzi but it was over booked so we did not get one.
Pamela
1 晚行程
10/10
Molly
2 晚行程
8/10
Johanna
3 晚行程
6/10
Kristi
2 晚行程
10/10
Scott
1 晚家庭旅行
10/10
Great but I didn’t know it was a fee to get the water park tickets
Bioncia
2 晚家庭旅行
4/10
Hotel is nice. Rooms are new and nice. Front desk check-in policy is ridiculous. We were in town for a tournament, and stopped in at the hotel at 1pm before heading to the gym. I was told my room was ready and vacant, but it would be a $25 fee to check in before 4pm. So my room sat empty for the next 7 hours, my luggage stayed in the cold car…it would have made no difference to the hotel to have my luggage sitting in my room, and to tack on a heavyhanded fee was the exact opposite of hospitality. Someone needs to review their policies
Ryan
2 晚行程
10/10
The staff are incredibly friendly and helpful! The buffet could use better eggs but the sausages were great! I always stay here when I visit the dells
Veronica
2 晚浪漫旅行
10/10
Danielle
1 晚行程
10/10
Place was very clean, staff was great! Very attentive great family place to stay. Continental breakfast was pretty good as well.
Greg
2 晚家庭旅行
8/10
The heat was not turned on in the room before our arrival therefore it was quite cold in the room. We stripped the second bed for covers and put the sheet on the tile floor to keep our feet from freezing in the bathroom.
After about 18 hours everything was great!
Breakfast and the hotel employees were excellent!