Convenient and walking distance to food stall and restaurant.
Elfie
Elfie,1 晚行程
已验证
6/10 不错
2025 年 5 月 6 日
Inconvenient
The hotel is very inconvenient. Check in 1 building and stay the other. You have to park at 1 building and the room is on the other. Rooms only have a fan in the living room, no fan in the room. Cleanliness is ok.
Steven Lai
Steven Lai,1 晚行程
已验证
8/10 非常棒
2023 年 7 月 22 日
Bit old building, not enough ventilation
Check in and the room is located in different building
Free parking but you have to walk back to main building
Room is okay but air is not enough ventilation as they only have one fan in living area, inside room would be bit hot overnight
Man Ling
Man Ling,1 晚行程
已验证
8/10 非常棒
2023 年 9 月 11 日
There’s smelly on the corridor and the parking is annoying because of every distance to redeem the parking.
Overall everything is fine.
Thank you
DASON
DASON,2 晚行程
已验证
6/10 不错
2024 年 6 月 20 日
Room was spacious. Toilet and beds were clean. Room service was extremely poor. Didn’t change and clean up the room even after we called them. Charged us for extra pillows!
Mani
Mani,3 晚行程
已验证
4/10 一般
2023 年 6 月 21 日
Well kept interior. Very bad maintenance exterior
Upon arrival u will feel it’s an abandoned building. No maintenance on exterior and common area. Only inside the unit is nice and clean. Hollow vibes when walking down the floor to find our units. The top floor is only for viewing or smoking corners. Nice view since it’s at the peak. Good place for big group gathering. Not recommended for family with young kids
真实旅客
1 晚行程
已验证
6/10 不错
2023 年 8 月 22 日
Not as per shown in pics
The unit condition is not too good. Felt that the unit is slightly run-down. However, facilities are still up and running.
Foo
Foo,1 晚行程
已验证
2/10 较差
2025 年 7 月 15 日
Our stay at Nova Hotel was extremely disappointing. The room was unclean, with a strong, unpleasant smell and visible mould on the walls and ceiling. The mould was so severe that our child developed a bad cough during our stay — It was an unhealthy and distressing environment for a family.
This was truly a terrible and unprecedented experience. I would not recommend this hotel to anyone, especially those traveling with children or anyone with health concerns. Basic cleanliness and safety should never be compromised. Very disappointed that this was even listed on a platform like Expedia.
Room card was deactivated too early at 11:35am causing inconveniences.
In Chen
In Chen,1 晚行程
已验证
6/10 不错
2021 年 1 月 4 日
Room was spacious and the view is good facing some parts of the mountain. However, the building, room and furnishings feels a bit tired and old. The toilet floor has a slimy feel to it when wet.
真实旅客
1 晚行程
已验证
2/10 较差
2020 年 6 月 29 日
check in late..promise 3pm..i get my room at 6pm++....room so smelly..no towel no mineral water...spoil my family holiday..never consent about covid 19 issue..
nazim
nazim,1 晚行程
已验证
8/10 非常棒
2020 年 1 月 10 日
Large and spacious, but furniture was a little dated.
Lydia
Lydia,2 晚行程
已验证
10/10 绝佳
2019 年 12 月 31 日
Location is superb, with rose park and bee farm just next to this hotel. Hotel staff very helpful, i loss my charger in the restaurant the staff help to search it and returns back to me.
真实旅客
2 晚行程
已验证
6/10 不错
2019 年 12 月 31 日
Fleas on pillow
Fleas on pillow
真实旅客
1 晚行程
已验证
6/10 不错
2019 年 12 月 26 日
Hot Water tap not working well, bath half way hot water running out.
YONG BOON
YONG BOON,3 晚行程
已验证
4/10 一般
2019 年 12 月 23 日
The shopping mall was OK. The hallway to room quite dirty. The room smell strong on urine. Even the rooms blanket.
Tan
Tan,1 晚行程
已验证
8/10 非常棒
2019 年 12 月 23 日
Include breakfast
真实旅客
1 晚行程
已验证
10/10 绝佳
2019 年 12 月 19 日
Easy to access
真实旅客
1 晚行程
已验证
6/10 不错
2019 年 12 月 16 日
Ok. N all everything ok
真实旅客
2 晚行程
已验证
6/10 不错
2019 年 12 月 15 日
Lacking of housekeeping alertness due to peak season during school holidays & weekend (towels, toiletries, cups). We couldn't enjoy the free wifi services due to different hp devices. Poor management alertness - withdrawal of 4 breakfast coupons. We had been given free upgrade from 2BR suite to 3BR apartment due to overbooked of 2BR suite & we thought of upgrading then we were given 4 breakfast coupons. Disappointedly, later the management noticed that it was their mistake of giving out the breakfast coupons & they called for refunding. We were actually quite disappointed & returned the coupons. Because of this, we had a nice & delicious Indian breakfast @ tanah rata.
Kim
Kim,1 晚行程
已验证
4/10 一般
2019 年 12 月 14 日
I was renting the Two Bedroom Suite (with Mountain view)
Positive feedback:
~ Good & polite shutter bus service
~ Convenient, shopping mall just below, after 10pm, you still can get food from 7-eleven or some stall next to the building.
Negative feedback:
~ Furniture is old.
~ Floor was dusty.
~ Balcony was terrible dirty.
~ Toilet bowl with someone's pees unflashed.
~ Bed headboard was dirty and a lot of black spot.
~ Advertised as mountain view, but end up facing another building.
~ Renovation whole day until 1030pm.
~ Only 1 bathroom but advertised as 2 bathrooms.
~ In-house phone, trying to reach reception whole day but no one pick up. Not sure it is broken or no one picking up.
~ TV remote was broken or no battery?
~ Dining area without dining table & chairs
~ Ceiling fan, only in living area.
~ Reception was located in another building and no clear direction to it.
~ Noisy during night as too close to road, you can hear the sound from traffic clearly during midnight.
~ Corridor was dirty and a lot of rooms along the corridor was open / under renovation.