This was a fantastic hotel in a great location in the Bellas Artes neighborhood of Santiago. It is a small boutique-type hotel, so not a lot of amenities like pool, gym, etc., but it's quiet, located directly across the street from the Bellas Artes museum, and walkable to many nice neighborhoods. It felt safe and the staff was incredibly helpful and thoughtful. The room was large, clean and quiet. We had a little difficulty with the safe, but they helped us out quickly (user error). The breakfast was very typical and good for Chile. I highly recommend this hotel if you are staying in Santiago!