This was our third stay and I'm sad to say it was not up to previous standards. We had to move rooms due to a tub that wouldn't shut off, then in the next room the shower wouldn't get hot and we had to wait in the room a couple times for maintenance, but to little improvement. We received no housekeeping service throughout the 5 day stay. I don't really care about tidying the room, but we had to go hunt down the cart for towels each day. At a lower priced place I'd call this average, but it was absolutely unacceptable at that price point. All of the first level (pool, restaurants, casino) services were exceptional. Next trip we will try one of the other resort hotels for sure.