Cleanliness - disappointing really. I understand that they provide cleaning once a week, but the floor was not thoroughly hoovered/ surfaces were not cleaned thoroughly before we went in, so by day 3 - it was not in a clean state.
We stayed for 7 days - General hygiene rule being we should change our towels every 3 days, and we were only given 1 set of towel each (so we ended up using the same towel over 7 days/ 6 nights), pretty horrible. This can be easily solved if they provided us 2 sets of towels each. I did ask - I was asked to pay if I want clean towels…
Overall I would say this is a good place if you’re only staying for 2-3 days, for those reasons.
真实旅客
1 晚行程
8/10
真实旅客
12 晚家庭旅行
4/10
MING HUNG
11 晚行程
10/10
bonnie
1 晚行程
10/10
Good location and service. Little bit not clean, have to clean once yourslef before you stay there.
UEN CHI
20 晚家庭旅行
10/10
Yuk Fung Yolina
10 晚家庭旅行
10/10
ling
20 晚行程
6/10
The reception attitude is not good, maybe because I don't speak English well, or I am from Asia。Their system failed and my order could not be checked. He didn't let me in and didn't help me。
Yesterday,My friend was racially discriminated on the road, a worse country
20200322
真实旅客
4 晚商务旅行
10/10
Changhai
6 晚商务旅行
10/10
真实旅客
6 晚商务旅行
10/10
真实旅客
2 晚商务旅行
6/10
Basically, the hotel is fine. However, I have requested the front desk to clean up the room and change the towels but they refused !!! They claimed that based on their policy, they will only provide cleaning service for those clients with stay over 7 days while I have just booked for 3 days only !!! This is ridiculous ! If they have this policy, they should clearly stated in their website and give alert prior accept the booking.
YIU WA
3 晚商务旅行
8/10
如果可以習慣巴士旅遊倫敦,性價比很高
Ka yi
7 晚家庭旅行
10/10
真实旅客
8 晚行程
10/10
We happy to stay there
真实旅客
14 晚家庭旅行
8/10
Comfortable room
Willy
2 晚家庭旅行
10/10
Sau ming
6 晚家庭旅行
8/10
很好的酒店
Pui Shan
4 晚家庭旅行
10/10
Winnie
2 晚浪漫旅行
10/10
地點離市區偏遠了些,但是房間很大,廚房設備很好!值得推薦
Peiyu
5 晚家庭旅行
10/10
真实旅客
5 晚浪漫旅行
10/10
You would need to take Uber from time to time especially when it rains, but other than that, everything is perfect!