Escape to the tropical paradise of El Rey Ruins, where a poolside bar and 2 outdoor pools await. Unwind in the spa or indulge in international cuisine at Casa del Mar restaurant. Guests rave about the relaxing atmosphere and amenities like laundry facilities, free WiFi, a garden, and helpful staff.
Boulevard Kukulcan Km 20 - Condominium, Cancun Plaza, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon - 2 min walk - 0.2 km
Iberostar Cancun Golf Course - 13 min walk - 1.1 km
El Rey Ruins - 18 min walk - 1.5 km
El Rey Ruins Trailhead - 18 min walk - 1.5 km
Delfines Beach - 19 min walk - 1.7 km
Getting around
Cancun Intl. Airport (CUN) - 14 min drive
Airport shuttle (surcharge)
Restaurants
Zai - 12 min walk
Marco Polo Restaurante - 4 min walk
Azvl - 4 min walk
Restaurant Las Fuentes - 4 min walk
Sun Palace - 5 min walk
About this property
Amigo Rental
Amigo Rental is a great choice for your beach stay in Cancun. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Casa del Mar serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Property size
10 apartments
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
On the beach
Pool/Spa
2 outdoor pools
Massages
Spa services
Internet
Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Family friendly
Children's pool
Restaurants on site
Casa del Mar
Kitchenette
Refrigerator (full size)
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Dining
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Hair dryer (on request)
Towels provided
Entertainment
Flat-screen TV with cable service
Outdoor areas
Balcony
Terrace
Garden
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Luggage storage
24-hour front desk
Convenience store
Location highlights
On the waterfront
Things to do
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 rooms
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Casa del Mar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: PayPal.
Also known as
Amigo Rental Aparthotel Cancun
Amigo Rental Aparthotel
Amigo Rental Cancun
Amigo Rental
Amigo Rental Cancun
Amigo Rental Aparthotel
Amigo Rental Aparthotel Cancun
Frequently asked questions
Does Amigo Rental offer free cancellation for a full refund?
Yes, Amigo Rental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Amigo Rental?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Amigo Rental?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Amigo Rental?
Yes, there's free self parking.
Is airport shuttle service offered by Amigo Rental?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Amigo Rental?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Amigo Rental and nearby?
Amigo Rental has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Amigo Rental?
Yes, Casa del Mar offers international cuisine.
Does Amigo Rental have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
Does Amigo Rental have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Amigo Rental like?
Amigo Rental is located on the waterfront in Zona Hotelera, a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 20 minutes' walk from Delfines Beach.
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Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.6
Cleanliness
7.0
Location
5.8
Staff & service
6.0
Property conditions & facilities
Popular mentions
Room
Restaurant
Trip
Food
Reviews
Verified
10/10 Exceptional
Jul 15, 2024
Great location. Property outdated but not bad.
Yadira
Yadira, 5-night trip
Verified
2/10 Poor
Jan 6, 2024
No king bed as promised and all but one light worked
Wanda
Wanda, 5-night trip
Verified
2/10 Poor
Aug 21, 2022
The guy never answered and never contacted me. He did not even come to the check in!!! Luckily there were other apartments from other owners available and the guy at the front desk was extremely helpful in getting in contact with them and setting me up with a room or we would have slept on te car since it was past midnight!!!!
Ronald
Ronald, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2022
Very family budget friendly
Overall this is a great cheap location. Second time staying here with kids 6,13,16 we are a familyof 5. The pool is good can get dirty at times but they do clean it every morning. The bus stops infront of the hotel on both sides of the road. You can take the R1 or the R2 red busses and they will take you to the hotel zone or to downtown. It really is a great location for a budget. The restaurant across the street next to the Oxo is great good food but they do take a while to get your food, but so worth it. And they close i think 11pm or midnight good alcohol good chill vibes and one of the only restaurants on that side. But by staying here we were able to do Xcaret and isla mujeres, the hotel doesnt offer airport shuttle but just book with happy shuttle it was like $60usd i believe. Have fun safe travels highly recommend staying here
Steve
Steve, 4-night trip
Verified
4/10 Fair
Apr 2, 2022
It was ok
Our First room had cockroaches. They moved us to another room after a brief conversation about it. No a huge deal just annoying. I did have to ask for them to clean the room but I think this was because we changed rooms . The food prices were extremely high in the restaurant and you didn't get much food. The beach has a lot of rocks and it is unsafe to swim with high waves. They charged me for a towel that I used to clean the salt spray off the cars windows so I could see and not die while driving. They told me I should have used something else. Nothing else was provided and I decided safety was more important than a towel. It was very quiet and the pool and beach area is nice.
Andrew
Andrew, 7-night trip
Verified
6/10 Good
Mar 19, 2022
Horrible Experience
Communication was horrible! I received an email a few days before my trip saying I didn’t pay my deposit, which was definitely paid a month before. Owner wouldn’t respond to emails or answer phone calls. Once I arrived at the property (very late at night) I was told I could only pay for the rooms in cash! Who arrives in Mexico in the middle of the night with $1000 in cash?!?! After about an hour of back and forth, I was able to pay for one night and then had to spend the following day walking from ATM to ATM (they only allow you to withdraw small amounts per day) trying to take out enough cash to pay for the room. It was absolutely ridiculous. Also, the rooms don’t have WiFi as advertised. Very uncomfortable beds and bedding. Don’t waste your time with amigo rentals. Save yourself the hassle and stay at a reputable hotel.
Laura
Laura, 5-night trip
Verified
8/10 Very good
Dec 17, 2021
Rooms are nice. Restaurant food wasn’t anything to brag about. The views are great! Exterior of the hotel due for an upgrade
OSCAR
OSCAR, 5-night trip
Verified
4/10 Fair
Nov 4, 2020
Muy mal servicio, y faltó limpieza de diario en el cuarto, sin servicio de TV e internet. Y cuidado con las personas que se pintan el cabello por unas pequeñas manchas querían quitarme mi depósito. Cómo mexicsnos que somos nos descriminan muy notorio.
Georgina
Georgina, 7-night trip
Verified
2/10 Poor
Oct 17, 2020
Disappointing.
We did not get the room that we paid for. Then, they wouldn’t accept credit cards. Fortunately, I had enough cash with me to pay for 3 nights stay. Not sure we’ll stay there again.
Fidencio
Fidencio, 3-night trip
Verified
6/10 Good
Feb 23, 2020
The views were fantastic. The desk clerks were very helpful. The location was relatively quiet. There is one major problem. Once you get to check in, they bring in a person who immediately tries to sell you one of their packages. Even after you tell them you are already booked online. Very pushy. The trip we booked with them was awful. The Chichen Itza package. We went to the Suytun Cenote 1st. We were there for 3 hours. This where we had lunch. It was ok. Buffet. We had to drag our wet clothes around that whole time.Then to Valladolid for 20 minutes. Needed more time there. Then we finally got to Chichen Itza. In the hottest part of the day. Not comfortable at all. By the time we got dropped off it was a 14 hour day and the wet clothes stunk.
Verified traveler
6-night trip
Verified
6/10 Good
Jan 13, 2020
Cancun Plaza good; Bsea/Amigo not so good
The property is nice, but the room was not.
The photos shown are not necessarily what you will get, certainly not what we got. We booked a unit with 1 king and 2 double beds, bu got a unit with one twin with a trundle underneath and 2 doubles. All beds had very thin mattresses that were not comfortable at all. The twin also was the "couch" for the room. The only other furniture was a table with chairs. Our unit had a loft for the double beds, and the stairs going up had a wobbly railing that was also very short. Dangerous for anyone, but especially for kids, as there were no balusters and plenty of space for one to fall. The room was cleaned twice in an entire week. The bathroom vent was so caked with dirt and lint that there was no air movement, and it never got dry after we showered the first time for the whole week. There was no drying line for wet swimwear.
We booked a kitchenette expecting to cook some of our meals, but there was no pot to boil water, and the one frying pan was so warped it was nearly impossible to cook anything on it.
The pizza in the restaurant was good. Everyone at the place was nice. The beach here is great, not crowded and a break keeps the surf down one one end for those who don't like big waves. The pool is also very nice, and the breakdown division of the deep and kid pools is very convenient for families with swimmers at different levels.
If the room itself had been nicer and cleaned more often, I would think about returning.
Verified traveler
7-night trip
Verified
4/10 Fair
Dec 8, 2019
This picture is of the only penthouse that they have. Our room was no where near this. water clogged in our bathroom, did not get warm water for showers. apparently they use boiler to heat the water and start boiler only for some time. I also took a long time to get hot (just warm) water to the shower. the water pressure in the shower was extremely low. no one came t fix it either despite asking. The property is really very old and i guess suffers from old plumbing.
The property is actually cancun plaza. amigo rental is a third party, to get any changes , i had to connect with amigo rentals . Amigo rentals was very unresponsive and has no bias for customers. There was also a lizard in our room. Not recommended.
Je n'ai pas aimé le manque d'article dans la cuisine. Cafetière défectueuse et rien pour nettoyer la vaisselle. J'ai aimé le confort de la chambre et la gentillesse des gens à l'accueil.
Verified traveler
3-night trip
Verified
2/10 Poor
Jun 15, 2019
El trato al turista nacional es NEFASTO, me trataron muy mal en el check in y en la alberca sufrí de discriminación por parte de un empleado de mantenimiento. Por supuesto que a Nadie que aprecie le recomendaría pararse por ahí
Verified traveler
4-night trip
Verified
10/10 Exceptional
Apr 28, 2019
El lugar es agradable tiene su cocina fue excelente ya que se prepara comida o calientas tus alimentos. Lo único malo es que hicieron el aseo nada más un día de los seis que estuvimos y papel del baño nos querían darnos un par de rollos pero al último nos dieron otros dos
Susano
Susano, 6-night trip
Verified
8/10 Very good
Apr 23, 2019
This particular condo is on the fifth floor of Cancun Plaza condominium with great view on the pool and the ocean. Pool is big and very kids friendly. Beach is two minutes walk downstairs from the pool. Restaurant serves basic food that can be better. I recommend renting a car and driving around Cancun and riviera Maya. Taxi and private transportation are too expensive and cumbersome to use. Parking in Cancun Plaza condo seems limited but we have had a parking space for our car every day.
Verified traveler
8-night trip
Verified
8/10 Very good
Apr 20, 2019
El tiempo de espera en recepción fue el adecuado, la estancia muy agradable, todo en general bien.
Rogelio
Rogelio, 4-night trip
Verified
8/10 Very good
Apr 11, 2019
I loved the staff. Everyone is very friendly. The pool is very nice with access to the beach and the restaurant food was very good. I didn’t like that the rooms don’t have WiFi and the TV cable doesn’t work.
Jessica
Jessica, 5-night trip
Verified
8/10 Very good
Apr 9, 2019
Great restaurant! I'd stay here again.
I cannot get credited for 8 nights here because the hotel has no record of my stay.
Despite what it says on Hotels.com, this hotel requires a 30% payment to reserve a room. The remaining 70% is due 10 days prior to arrival, unless you pay in cash, which we did, after inspecting the room.
All in all, these are minor annoyances. Our stay was nice.
This is a three star hotel that is borderline two star because the owners need to invest in maintenance, but peeling paint, slightly leaky pipes, loose knobs, small stains on sheets, etc. shouldn't distract you from the fact that this hotel is a great value.
Our room was clean, and the staff was friendly and helpful. Our room, like all rooms, I believe, had an excellent view of the pool and ocean. The beach was spectacular, though the surf tends to be rough.
This hotel is not all inclusive. Nearby hotel are, and their restaurants won't be open to you. Fortunately the hotel restaurant, Casa del Mar, is excellent. We tried other restaurants in the hotel zone, but this was the best!
The menu has a good mix of Mexican and American dishes, healthy enough for my wife, with enough seafood for me. My kids loved their variety of salads, delicious pastas, & many types of pizza (cooked in their wood fired oven). Great, relaxed service! Every seat has an ocean view. Expect to pay 200 pesos (about $10 US) per person per meal without drinks. Only part of the menu is attached.
JOHN
JOHN, 8-night trip
Verified
2/10 Poor
Mar 31, 2019
It was not good from begining.No Early Check in.No wifi in rooms.Very slow wifi in common areas.No TV for 3 days.Cleannig will be every three days.Reception desk is not good at all.
Ramakrishna
Ramakrishna, 5-night trip
Verified
8/10 Very good
Mar 20, 2019
The view was amazing! The staff friendly and helpful. Our room was as pictured, but 2 double beds and a twin with pull out trundle, no king bed.
You need to wash dishes, but no dish towels or even wash towels in the bathroom to do it. I just purchased paper towels. The pool is great and clean. Restaurant on sight is ok, prices are ok. Menu is limited. Beach is clean and plenty of places to sit.
Buses stop in front of the property often and will take you most places, take american dollar bills!! A ride will cost you $1 us, for as far as you want to go. Taxi is way more.
You get a card to get a beach towel. Where you go to get it will sell you excursions and offer discounts to do the “ time share” breakfast at another resort.
Worth it if you can just keep telling the resort people you are not interested!! They will insult you, just keep saying no and get your discounted excursion.
Overall, very nice vacation, affordable accommodations, just read fine print and do some research. I would recommend.
Kena
Kena, 7-night trip
Verified
8/10 Very good
Mar 9, 2019
Menos me gusto el espacio. Jovenes borrachos en las habitaciones
Verified traveler
6-night trip
Verified
10/10 Exceptional
Feb 27, 2019
Muy buen servicio
La verdad el hotel fue perfecto. Los precios del restaurant, las instalaciones, todo muy bien. Lo único que no me gustó es que cuando ellos se pusieron en contacto conmigo directamente no me comentaron nada sobre ningún deposito. Ya que llegué me dijeron que eran 100 dólares de deposito. Pero de ahí en fuera todo perfecto.
Joaquin
Joaquin, 4-night trip
Verified
10/10 Exceptional
Feb 24, 2019
I loved the Ocean view and the hotel staff. The room was exactly what we wanted.