Was disappointed with room service
Showered with cold water
Errors with my online booking etc
真实旅客
1 晚家庭旅行
8/10
While all staff were very welcoming and kind, several requests went unattended. The wait time for a service request was long and a lost item of mine took 2 days to return to me from the managers office. The coffee was instant and that is disappointing given Kenyan coffee is so delicious.
We were given no instructions on how to get hot water to our shower either and only discovered this after a couple of cold showers.
真实旅客
6 晚结伴旅行
6/10
Okay for the price, but not more. Will not use it again.
Marcel
1 晚行程
6/10
真实旅客
1 晚浪漫旅行
4/10
First shower was cold. Hot water took 5 to 10 minutes to come through then only Luke warm.
No access to lake.