Arrivé en début de soirée, on nous donne la chambre correspondant à notre réservation. Et là en rentrant dedans une grosse odeur de cigarette. L’hôtel est pourtant un non fumeur et cela est écrit partout même dans les chambres. On demande à changer de chambre, on nous met dans une seconde chambre qui est pire à l’odeur, on demande à changer et dans la 3e chambre cela est toujours pareil.
On demande alors un remboursement et on quitte les lieux, nous ne pouvons pas accepter une prestation aussi mauvaise et surtout une odeur de cigarette très importante alors qu’il s’agit d’un lieu non fumeur.
C’est scandaleux, c’est un hôtel à éviter !
Benjamin
Benjamin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Excellent stay
trammel
trammel,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 27 日
Unsafe and disgusting! Do not stay here!
Absolutely awful! Obvious shady deals going on. People sleeping in what looked like broken down vehicles in the parking lot. Turned on the tv and the very first channel was extreme adult content. Filthy conditions. Found hair in the shower, sink, and intertwined in the towels. Bottom of the bathroom door looked chewed up. Dirty floors. Shower curtain looked like there was blood on it. We reserved two rooms for two nights did not stay the second day. Decided we would rather drive all the way back to our home state after my daughter's wedding then have to stay another night. Couldn't wait to get out of there!
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 22 日
Stay away
The room was horrible, the breakfast was not good at all.
Luis
Luis,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Great service great room at the Travelodge West Co
It’s always a pleasure to stay here. The guys are awesome at the front desk always very accommodating and I highly recommend Travel a lot here in West Covina each and every time we will always stay here and be loyal customers because the guys here great.
Gabriel
Gabriel,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 8 日
I wouldn't
I called before I came and asked for a When I entered the room it looks really good. It was large room. I had called early that day to say that I needed a downstairs room. I'm disabled but I don't like going to the disabled room because it's made for someone in a wheelchair. I have trouble walking and standing. I need a lot of counter space. The only room left available was the spa room. He said I could pay $20 more for the one night and then the second night he would comp. I thought that was fair so I was like okay. Upon closer inspection I could see that there was a burn hole in the comforter and the room smelled like smoke. Also it the doors and light switches were filthy! The spa tub was a jetted tub and around the Jets there was like some kind of spackle. When I went to hang my towel up the towel rack came out of the wall. I wasn't hanging on it or putting any pressure on it. I just went to hang my towel up. The people who work there could have cared less. They did nothing to help me and they were rude. There was only one light switch in the room by the door. There were no bedside lamps. There was no blow dryer even though it claimed to have one when I was reading about their amenities. I just would not stay here! I thought I would save a little money but you get what you pay for.
Jennifer
Jennifer,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Stefanie
Stefanie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Wendy
Wendy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
EXCELLENT!
trammel
trammel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Quick check in and free Continental breakfast.
Tlimothy
Tlimothy,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 15 日
Mas o menos
Maria
Maria,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 14 日
pagamos por una habitación de no fumadores,estaba impregnada a olor a cigarro y solo hecharon spray, el extractor del baño no sirve las toallas manchadas, lo unico bonito es el espejo del baño
Aurora
Aurora,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
The manager was very accommodating.
Beatrice
Beatrice,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Belen
Belen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
trammel
trammel,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Estaba todo lleno de grafitis
Nelson
Nelson,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 14 日
This place was so nasty and dirty ac cover was missing tv didn’t work. So much traffic with people and who knows what they were doing. Says it’s smoke free which rooms smelled like smoke and everyone was smoking. A lot of cats but that’s probably because they leave cat food for them
Rose
Rose,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 11 日
Never again
The hotel was dirty, smelly everything about the room. The towels were dirty stained will never go there again in my life.
Mireya
Mireya,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Neighbor too noisy after midnight 1am 4am
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
The room I got was updated and really nice
Claudiaangelica
Claudiaangelica,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Aaron
Aaron,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 11 日
Great costumer service, room are dirty, noisy and lack of maintenance