Axkan Arte Palenque

Property class: 3
Palenque hotel with outdoor pool and restaurant

Choose dates to view prices

Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other features.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY292
CNY345 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Standard with Garden View

In-room safe, desk, iron/ironing board (on request)

Double Room Standard with Garden View

  • Garden view
  • 25 sq m
  • Sleeps 2

View all photos for Twin Room Standard

In-room safe, desk, iron/ironing board (on request)

Twin Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a brick wall, a wall-mounted lamp, and a window with curtains.

Standard Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A neatly made bed with a striped bedspread, white pillows, and a folded towel on the bed.

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

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About the neighborhood

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 10 min walk - 0.9 km
  • Palenque National Park - 6 min drive - 2.6 km
  • El Panchán - 7 min drive - 3.3 km
  • Palenque Archaeological Zone - 13 min drive - 5.1 km
  • Museo de Sitio Palenque - 13 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪El Panchán - ‬3 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬10 min walk
  • ‪pizzas exprés - ‬3 min drive
  • ‪Don Mucho's - ‬3 min drive
  • ‪Restaurante Maya Cañada - ‬3 min drive

About this property

Axkan Arte Palenque

  • Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other features.

At a glance

Hotel size

    • 28 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9:30 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque offer free cancellation for a full refund?

Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Axkan Arte Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.

Are pets allowed at Axkan Arte Palenque?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Axkan Arte Palenque?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Axkan Arte Palenque?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Axkan Arte Palenque and nearby?

Axkan Arte Palenque has an outdoor pool and a garden.

Are there restaurants at or near Axkan Arte Palenque?

Yes, there's an onsite restaurant that offers international cuisine.

Does Axkan Arte Palenque have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

Axkan Arte Palenque Reviews

8.0

Very Good

8.2

Cleanliness

8.4

Location

7.6

Staff & service

7.8

Property conditions & facilities

Popular mentions

Room
Jungle
Service staff

Reviews

Verified review

10/10 Exceptional

The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
Verified review

8/10 Very good

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
Verified review

6/10 Good

Nice but could be improved

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Verified review

8/10 Very good

Ok
Verified review

4/10 Fair

The pool was full of leaves, the bathroom had a lot of mold and very unkept, the shower head was also full of lime. The room had no coffee maker or a mini fridge. The pictures on the website are very deceiving. I would honestly not recommend this place to any of my friends/family.
Verified review

4/10 Fair

The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Verified review

4/10 Fair

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Verified review

10/10 Exceptional

Un hotel excelente muy recomendable
Verified review

10/10 Exceptional

Muy bonito, con mucha vegetación, habitaciones limpias y con clima, tiene un restaurante pequeño y alberca, silencioso y tranquilo para descansar.
Verified review

6/10 Good

lo malo 1 de las 2 habitaciones olía mal pase a recepción y amablemente me cambiaron a otra en mejores condiciones, los baños deteriorados, regaderas vencidas herrumbradas, el minisplit de 1 de las 2 habitaciones goteaba agua, cortinas rasgadas, la alberca con el agua muy turbia, el restaurante al parecer es de otro dueño precios accesibles pero no tienen variedad, relación precio calidad - aceptable, el viaje fue corto un fin de semana con mis hijos adolescentes, me tocó una habitación mejor que la de ellos.
Verified review

4/10 Fair

Los pasillos llenos de tierra El clima funcionaba con mucho ruido Fue todo un problema realizar la factura
Verified review

6/10 Good

La propiedad está bonita, los empleados x.
Verified review

10/10 Exceptional

Si muy bien todo
Verified review

6/10 Good

No apto para jente adulta o con problemas para Caminar hay muchas gradas
Verified review

8/10 Very good

La alberca estuvo bien. Aspectos a mejorar mantenimiento de la habitación. La habitación limpia.
Verified review

10/10 Exceptional

Todo excelente solo estuvimos una noche de paso pero fue excelente la atencion
Verified review

8/10 Very good

La habitación no cuenta con cafetera a como indica la página. El hotel el sencillo pero bonito, eso sí, no lo recomendaría para adultos mayores ya que solo hay escaleras para llegar a las habitaciones
Verified review

8/10 Very good

Buen servicio y precio accesible. Áreas comunes sucias (alberca con agua muy turbia) e instalaciones del baño muy deterioradas
Verified review

6/10 Good

Bien

Llegue muy cansada y hay que subir escaleras, después de todo el día caminar y subir y bajar escaleras. Fue lo que no me gusto. Su comida es buena., no cuentan con teléfono y aunque informe fueran por maletas a x hora no fue así, tuve que cargarlas
Verified review

10/10 Exceptional

Las instalaciones son muy buenas así como el servicio del personal
Verified review

10/10 Exceptional

Alrededores todo verde, el personal muy buen servicio, siempre alegres, limpieza buena
Verified review

8/10 Very good

Quisiera regresar.

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Verified review

6/10 Good

El hotel cómodo para lo que es descansar
Verified review

6/10 Good

Agradable

Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
Verified review

8/10 Very good

Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando