We may be a little jaded, because we had just come from possibly the best service experience at a hotel we've ever had, so they fell a little short for us. All in all, this was a very nice hotel in a convenient location, with a cool style. We were comfortable in our room. The absolute only negative is that for a 5 star hotel, they didn't make the guest feel 5 star.
Benjamin
Benjamin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Nice but not 5 stars
The hotel and room were nice but it did not seem like 5 stars (4 stars tops). We also did not receive any VIP property perks.
The room was smaller than we expected but it was nice and very clean with a comfortable bed. However, the bathroom pipes kept making a terrible noise. There were dead plants outside the windows.
The breakfast was very good and the breakfast staff were very nice and accommodating, although we would get asked for our room number 2 or 3 times each day. The breakfast area also had a view of the top of the Eiffel tower which was nice, but it could be seen on top of a noisy building construction. The construction could also be heard from the room. It would have been nice to know of the construction ahead of time.
One person at reception promised to make reservations for dinner but forgot. Another one had to pick up the slack and managed to make it short notice.
We did not have time for the spa.
Kevin
Kevin,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Clifford
Clifford,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Emily
Emily,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
As instalações do hotel são boas, porém o atendimento da equipe da recepção não é bom. Os funcionários são despreparados e pouco empáticos, exceto o Rui que foi prestativo para a resolução do problema com o ar condicionado do quarto que não estava funcionando. Infelizmente não tivemos uma boa experiência neste hotel.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
4 Days in Paris
The service was excellent, I can't complement the front desk concierge service it was impeccable. The Hotel is beautiful with views of the Eiffel Tower from the 7th floor breakfast.
Lelsie
Lelsie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
The One Alma Paris Hotel was amazing. Small boutique hotel with lots of charm. Processional staff willing to help with your requests. Room nice size. Comfortable bed. Beautiful bathroom. 10 minutes to Eiffel Tower. Cafes close by. Very safe neighborhood. Highly recommend.