We had a mixed experience at this hotel. If you are looking for a lower-cost hotel in Eastham with nice roooms, nice pool, and recreation equipment for your toddlers, then this is the place for you. The downside is that the hotel provides no service. They are understaffed and often have nobody working at the front office, nor do they provide a way to contact them. I was sitting in the large, public room adjacent to the office (a former breakfast area), and saw several arriving customers having to turn on their car alarm in order to get someone to come to check them in. They provided no ice bucket in each room, although ice is available near the office (a several minute walk from the two buildings with rooms)