One night while we visit UNR. Good made to stay right on the river and walking distance to the campus and restaurants.
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Don
Don,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Amber
Amber,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Never Again
We booked through hotel.com for Thursday-Sunday at Courtyard by Marriott in Reno, NV. We checked in Friday and had not been informed we needed to inform hotel that we would check in a day late.
They cancelled our reservation that we had through hotel.com, but charged us full price through hotel.com for the Thursday-Sunday.
Since we had no where to stay we had to book for the same Friday and Saturday that we had reservations for and pay for another 2 nights so we had somewhere to sleep.
While hotel.con tried to accommodate Courtyard by Marriott would not budge. They made us pay for 6 nights all together even though we only stayed 2 nights.
It forced us to stay only 2 of the 4 nights we wanted to stay because we couldn’t afford the double reservation.
Why would they cancel our reservation but then make us pay for the same nights we already had booked?
I will never use hotel.com or Marriot again.
Niki
Niki,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Deborah
Deborah,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
It was a very busy weekend at the hotel and it was extremely short-staffed but the staff that was working were amazing and did their best to help wherever they could. People were being very mean to them and they remained professional, kind, and courteous. Thank you, Pratik and Sarah.
GINA
GINA,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Great place to stay and convenient for ballpark
Theresa
Theresa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Andrea
Andrea,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Bad area of town
RANDY
RANDY,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Laura
Laura,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Friendly check in
Erin
Erin,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Good service
TOMOYUKI
TOMOYUKI,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 3 月 29 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Vanessa
Vanessa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Penny
Penny,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Doug
Doug,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 25 日
Generally Satisfied
Courtyard was ideal for this visit. I paid extra for a river view room, and wasn’t disappointed. Everything in the room was in good order. I enjoyed one dip in the hot tub. The location was convenient for walking from/to Amtrak and to/from the Pioneer Center where i enjoyed the Reno Phil concert. For me , the one thing that would improve the experience would be good strong complimentary coffee (I don't think much of in-room coffemakers)-I think that would be an appropriate amenity for the cost of the stay. The bistro food and service was high priced, but decent.