I reserved a room with two beds. When we got to the room there was one bed and a pullout couch. The couch bed was too short for my 6ft Grandson and uncomfortable. Won’t go back since I didn’t get what I reserved.
Redena
Redena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Great hotel and location, right near the UAB campus in downtown. Hotel was clean, had parking available and breakfast.
Nathan
Nathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Will stay again.
Nice and clean! Thick towels and soft sheets. Tons of room. Great breakfast. Convenient to UAB.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Darryl
Darryl,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Mixed review
The service was great and everyone was friendly.
The room was in good condition but not as new as expected. They claimed the room had an oven, but it didn't. So we packed food that we couldn't properly cook.
The honors app didn't work on our room door.
The pool was horrible. It was indoor, but unheated. The water was so foggy that we couldn't see to the bottom. This isn't a deep pool. 5ft max. It was foggy in the 3ft area. A big clump of hair floating in it. We told the front desk and the next day it was draining. When it was filled up again it was still foggy and unheated.
This stay was not bad, but not as good as I had expected.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
3 days stay.
Excellent hotel. Our suite was very comfortable with great facilities.
We enjoyed a dip in the pool.
Staff were very friendly and helpful. Special thanks to Ramona on reception who went out of her way to help us.
Katherine
Katherine,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Room was great. Staff was friendly. Lobby smelled like weed Saturday night which was a turn off.
Duane
Duane,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Dirty pool
Kiley
Kiley,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
We stayed 2 nights, 3/25- 3/26. My husband had to be at UAB Kirkland Hospital at 5:am for a surgery for my husband. I stayed the second night to cut down drive time to Birmingham from I-65 334 exit. Have a Blessed day,
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Stay far away!!
This was the dirtiest hotel I’ve ever stayed at. The couch was so soiled, nobody wanted to sit on it. Our bedding had burn holes in them! Overall just disgusting/run down and dirty. We tried to leave but the front desk employee said that they wouldn’t remove the payment from my card!! Slowest and rudest service ever. It seemed like almost everyone was having some sort of issue at this hotel; standard not met, missing basic necessities from their rooms, issues with check in and parking, etc.
Adrianne
Adrianne,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 18 日
Katherine
Katherine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Great location and fair rates. Sloght problem with gettingbinto our room late due to housekeeping issue but i wouldnt keep me from booking here again. Just a one off glitch
jerome
jerome,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Richard
Richard,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 26 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Maylea
Maylea,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Dale
Dale,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Latasha
Latasha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 12 日
Safe inside but not outside
The hotel is lovely as are the staff who went above and beyond in helping me today as during the night my and several other’s windows were smashed and vehicles vandalized. The lot was had surveillance but it didn’t help. I was refunded the parking fee and the maintenance man helped me cover my window to get me back to Florida. They were very kind but they are not responsible for damage. I would suggest a guard booth maybe? Maybe enclose the lot with a high fence so the thugs can’t simply run into the lot. I feel quite violated but they did try so hard to help.
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
LESLIE
LESLIE,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
need fresh air- get rid of the pot smokers
Neither phone worked in the room to get ahold of the front desk- I called and was hung up on repeatedly- they could not hear me.
also there are some heavy pot smokers who work there because I and my teenage group smelled it in hallways and elevators EVERY time we went in and out of the hotel