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Alpenhotel Fleurs de Zermatt

4.0 star property
Ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate access to ski storage. Fellow travelers say great things about the helpful staff and breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Bar/lounge
  • Massage/treatment rooms
  • Conference center

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,744
CNY1,880 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Business meets pleasure
Business meets leisure at this hotel. A center for corporate travelers coexists with spa services and a health club that rejuvenate guests.
Breakfast and bar options
Free buffet breakfast sets up the day at this hotel. A welcoming bar provides the perfect spot for evening relaxation.
Mountain escape
Mountain biking and hiking trails await nature lovers at this hotel in the mountains. The terrace offers a perfect spot to relax and recharge.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Double Room (Parterre)

Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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9.4 out of 10, Exceptional, 533 reviews
The price is CNY2,003
CNY2,148 total
includes taxes & fees
May 31 - Jun 1
Alpen Resort & Spa Zermatt
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About the neighborhood

Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 17 min walk - 1.5 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Bazaar - ‬8 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate access to ski storage. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children's games
  • Toys

What to do

  • Mountain biking
  • Helicopter/airplane tours
  • Ice skating
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference center (388 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Matterhorn Lounge - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt offer free cancellation for a full refund?

Yes, Alpenhotel Fleurs de Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpenhotel Fleurs de Zermatt?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Alpenhotel Fleurs de Zermatt?

Sorry, there's no onsite parking at Alpenhotel Fleurs de Zermatt.

What are the check-in and check-out times at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Alpenhotel Fleurs de Zermatt and nearby?

During the winter, enjoy onsite recreation like ice skating and return when the snow melts for mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Alpenhotel Fleurs de Zermatt also has a seasonal outdoor pool and a sauna, as well as a steam room.

What's the area around Alpenhotel Fleurs de Zermatt like?

Alpenhotel Fleurs de Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 6 minutes' walk from Zermatt–Sunnegga Funicular. Travelers say this hotel is in a good location.

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Reviews

Alpenhotel Fleurs de Zermatt Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Location

8.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, delicious, and filling with a variety of options. (52 reviews)
  • The spa area was a highlight, offering a range of facilities including a hot tub, sauna, and relaxing atmosphere. (38 reviews)
  • The pool area was a highlight, offering a range of facilities including an outdoor/indoor warm tub, a sauna, and a steam room. (28 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Spa
Train station
Location
View
Public sauna
Bathroom
Walking

Reviews

Verified

10/10 Exceptional

Room was clean and nicely appointed. Also a good continental breakfast.
David, 2-night trip
Verified

10/10 Exceptional

Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Nadja, 1-night trip
Verified

10/10 Exceptional

The stay was excellent, tasty fresh breakfast...would highly recommend.
Neil John, 3-night trip
Verified

10/10 Exceptional

Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Rachel, 3-night trip
Verified

10/10 Exceptional

Spotless room and very comfortable stay. Totally recommend.
oyungerel, 1-night trip
Verified

10/10 Exceptional

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.
Jeremy, 5-night trip
Verified

10/10 Exceptional

Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt!
Randy, 1-night trip
Verified

10/10 Exceptional

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Teri, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel in a great location. Service and breakfast were very good
Jennifer, 2-night trip
Verified

10/10 Exceptional

Loved our stay here! Spa area was fantastic!
Ty, 3-night trip
Verified

10/10 Exceptional

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.
Puneet, 2-night trip
Verified

10/10 Exceptional

Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again
Amanda, 2-night trip
Verified

10/10 Exceptional

This IS the place!

Great place to stay for skiing. The spa was so delightful especially after a day on the slopes!
Richard, 4-night trip
Verified

10/10 Exceptional

Great property and staff
Richard and Denise, 2-night trip
Verified

10/10 Exceptional

Great Hotel !

Great hotel: all service is excellent.
Sandro, 2-night trip
Verified

10/10 Exceptional

Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes
Nathalie, 1-night trip
Verified

10/10 Exceptional

Outstanding Hotel.

Really really gorgeous place to stay and at such a good price. Perfect location to the train station. Staff very friendly, room was more than i expected so felt like a queen.
Angela, 1-night trip
Verified

10/10 Exceptional

One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Dean, 3-night trip
Verified

10/10 Exceptional

This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Christal, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel and spa facilities
Huw, 1-night trip
Verified

8/10 Very good

The property is well suited for visitors to the surrounding mountains activities.
Joseph, 1-night trip
Verified

8/10 Very good

Nice and clean hotel. Great location
Sonia, 1-night trip
Verified

10/10 Exceptional

Good service and great spa
Samuel, 2-night trip
Verified

10/10 Exceptional

This hotel is very nice and quiet. Very good breakfast. And I was amazed at their saunas, it was really good!
Svetlana, 2-night trip
Verified

8/10 Very good

We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Kim, 2-night trip