Fuer una estadía excelente, encuentras todo en el hotel sin necesidad de salir, los precios del bar son accesibles.
Jovita
Jovita,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Olvidamos una cartera y dinero en efectivo. Nos regresaron la cartera pero el efectivo NO lo regresaron completo
Pablo
Pablo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Nos encantó.
Excelente atención y servicio, nos encantó el lugar, un ambiente muy agradable, nos arrepentimos de haber estado una noche más para disfrutar de todas las amenidades, sin duda alguna regresaremos
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
You can not trust Hotels.com the prices is one thing and then they over charge you.
BAD bad customer service
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
joseluis
joseluis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Hector
Hector,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
ramon
ramon,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
The outside of the Hotel is beautiful. That's all!
The hotel is beautiful outside. The rooms don't have central heating and Air. the bathroom had a sewer smell. The food is delicious. We will probably not stay here again.
Jenice
Jenice,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Muy complacido de igual forma lo sigo recomendando muy acogedor el lugar y el personal muy amigable ya tengo mucho tiempo visitando y hasta el momento todo a continuado igual.
Amos
Amos,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Nice and fun place, older but nice
Gabriel
Gabriel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
No para silla de ruedas o carreolas
Nos quedamos 5 días 4 noches de lunes a viernes, el hotel no es para personas con silla de ruedas o con carreolas,la alberca no es dentro solo es una alberca techada fuera del hotel y sigue en construcción, los colchones parecen piedras y el hotel es más Photoshop, las señoras que limpian son muy amables y honestas el servicio es muy bueno, el hotel tiene olor como a baño público aún que limpien
Paola
Paola,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Maria
Maria,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Mal WiFi
No todas las habitaciones tienen wifi. Te lo hacen saber cuando te asignan la habitación.
Ivan Ulises
Ivan Ulises,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Manuel
Manuel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Es una opción en Puerto Nuevo
Es un hotel ya un poco viejo, aún que están remodelando, muy grande el zoológico realmente no lo es.
Victor Manuel
Victor Manuel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Great service.
Service is fantastic. Beautiful views from restaurant at breakfast and wonderful service. Large selection for breakfast. Bedroom was large, but without views. Bedroom and style is dated but clean. Pillows were hard and thick. Walls were paper thin so you are at the mercy of whomever stays next to you. A party entered the room next to us at night and sounded like they were in our room. We don't have children and didn't use the pool, but this looks like it would be a fun place for children. They have a beautiful pool with ocean views and a large playground with ship like obstacle course for children.
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
abraham
abraham,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Sebastian
Sebastian,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Much Improvement Needed
At best, this is a 3 star hotel. The pictures give the impression of being an out of site hotel, which is why we selected it. Problems:
1. The “free breakfast" was only for 2 people; we were a party of four with two children. At check-in the receptionist tried to stiff us by saying that the coupons we received the day we made the reservation had expired so we could not get breakfast. Pay attention: I made the reservation on a Tuesday, a week before our stay. The free breakfast coupons were for that same day I made the reservation (Tuesday), NOT FOR THE DAYS OF OUR STAY. I wrote the hotel about the coupons, but they ignored my email; and when I asked about it, reception acted as if they never received anything. We were stuck with paying for an additional breakfast for our 4 year-old son.
2. The room was very cold, no heater during winter months. The bathroom shower was ridiculously low in its water pressure. Needs repair. The faucet had higher pressure than the shower. The toilet lacked pressure as well; waste flushed fully on two to three tries all of the time. Needs repair.
3. The hotel hosted loud music every night until 11:00 PM; annoying because it was hard to sleep with music in the background and it was hard to listen to the television with the loud music in the background.
4. Swimming pool is not heated; the water temperature of the pool was in the 60s Fahrenheit, way too cold for children and adults to swim in it during winter months.
5. The mini-zoo was a plus.
WALTER
WALTER,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Joe
Joe,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
Rooms are clean but no WiFi in the rooms
Louie
Louie,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Below average
Just a run down hotel with not so great customer service. Not terrible but not good. Location is fairly decent.