In the heart of Zona Granja, Hotel Carmen offers a warm welcome with 2 outdoor pools and sun loungers. Take advantage of bike rentals, explore the nearby attractions or unwind in the arcade/game room and enjoy WiFi while you're there.
Iguazu (IGR-Cataratas del Iguazu Intl.) - 18 min drive
Iguassu Falls (IGU-Foz do Iguacu Intl.) - 27 min drive
Ciudad del Este (AGT-Guarani Intl.) - 50 min drive
Central Station - 19 min drive
Airport shuttle (surcharge)
Restaurants
Antigal Parrilla Restaurant - 3 min drive
Loi Suites Puerto Iguazu - 9 min drive
El Árbol Real - 4 min drive
Restaurant La Rueda 1975 - 4 min drive
Yabuticaba, Mercadito De La Selva - 3 min drive
About this property
Hotel Carmen
When you stay at Hotel Carmen, you'll be within a 15-minute drive of Cataratas Avenue. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli.
At a glance
DONE
Hotel size
71 rooms
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Snack bar/deli
Traveling with children
Playground
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
2 outdoor pools
Arcade/game room
Spa services
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Low-height counter/sink
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.43 per person, per night. This tax does not apply to children under 12 years of age.
You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.
Tourism fee: USD 1.00 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carmen Iguazu
Hotel Carmen Puerto Iguazú
Hotel Carmen Iguazu
Carmen Puerto Iguazú
Hotel Carmen Hotel
Hotel Carmen Puerto Iguazú
Hotel Carmen Hotel Puerto Iguazú
Frequently asked questions
Does Hotel Carmen offer free cancellation for a full refund?
Yes, Hotel Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Carmen?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Carmen?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Is there an onsite casino at Hotel Carmen?
No, this hotel doesn't have a casino, but Iguazu Casino (3-min drive) and Café Central Casino (4-min drive) are both nearby.
What is there to do at Hotel Carmen and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and an arcade. Hotel Carmen also has a picnic area and a garden.
Are there restaurants at or near Hotel Carmen?
Yes, there's an onsite restaurant.
What's the area around Hotel Carmen like?
Hotel Carmen is a short 15-minute walk from Biocentro Iguazu and 14 minutes' walk from La Aripuca.
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Reviews
Hotel Carmen Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
7.2
Location
7.6
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
6/10 Good
Jan 12, 2024
Good lord cation for proximity to airport and falls. Property has lovely wooden chairs and tables in the lobby area. Our beds were comfortable. On the down side, the bathroom shower was not clean and there was a large roach type bug in the bathroom.
Laurie
Laurie, 1-night trip
Verified
6/10 Good
May 30, 2023
The beds were old and there was mold and dust in the bathroom, and there was a strange artificial smell in the rooms most of the time. The staff did not provide towels for the bathroom when you got there and you had to ask for them but otherwise the staff were friendly and responsive to any issues. The complimentary breakfast provided was pretty good, and the dinner options were OK. Overall the facility could use some renovations and a good cleaning.
Zahra
Zahra, 4-night trip
Verified
6/10 Good
Nov 11, 2024
Todo excelente exepto el baño.
Olga I
Olga I, 3-night trip
Verified
8/10 Very good
Oct 16, 2019
Bom
Ótimo atendimento na recepção, hotel com as instalações um pouco antiga, mas tudo muito limpo, ótimo café da manhã.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 16, 2019
Hotel muy bonito, bien ubicado, con buen servicio, punto a mejorar son las camas, muy ruidosas y no tan cómodas.
Elio Enrique
Elio Enrique, 2-night trip
Verified
6/10 Good
Apr 27, 2019
Es bueno, el personal amable pero no tiene internet y eso no me gusto pero esta bien
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 16, 2019
Quiet, close to city center, staff very helpful. My room is clean.
Verified traveler
2-night trip
Verified
8/10 Very good
Mar 4, 2019
Nos gustó mucho las piscinas..muy buena la atención.de todas la personas..el comedor.y todo en general
Verified traveler
2-night trip
Verified
8/10 Very good
Jan 8, 2019
The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.
JC
JC, 3-night trip
Verified
4/10 Fair
Nov 22, 2018
Nice pool, but run down hotel and poor state of rooms.
mojo
mojo, 3-night trip
Verified
2/10 Poor
Feb 18, 2018
Infelizmente este hotel tem que ser fechado e reformado inteiro
Nao temsolucao
E uma pena
Obs wifi nao existe !!!!!!
Joelson Jose
Joelson Jose, 2-night trip
Verified
2/10 Poor
Mar 5, 2017
Pelo site parecia bom.... Mas o hotel está muito antigo... Muito mau conservado.... Quarto mau cheiroso... Roupas de cama e banho velhas e mau lavadas....
Airton
Verified
6/10 Good
Jan 2, 2017
Déception
Personnel peu chaleureux, connexion wifi aléatoire, nourriture médiocre...
Verified traveler
Verified
6/10 Good
Dec 16, 2016
lindo hotel, tranquilo cerca del PN Iguazu
Muy bien todo, lastima que cuando llegue tuve un pequño problema con las sabanas que estaban sucias pero pedi que me las cambien y a los 10min ya las tenia lista. la comida no es muy buena, pero no esta incluida asiq si no te gusta no cenas ahi y listo jaja tampoco es cara.
Karitoo182
Verified
10/10 Exceptional
Dec 14, 2016
Przesympatyczni i pomocni pracownicy hotelu, fajna atmosfera
Verified traveler
Verified
2/10 Poor
Oct 19, 2016
Hieman homeinen, tyhjä lähistö, likainen
Ensivaikutelma aulasta ok. Sijainti meluisan ison tien varressa. Tosin putouksille pääsy helppoa. Mitään ei ole kävelymatkan päässä. Koko rakennuksessa kostea haju. Kylppäristä löytyi homepilkkujakin. Sängyt narisi. Huoneesta tarttui vaatteisiin kosteuden haju. Kylpyhuoneen viemäri ei vetänyt kunnolla. Hotelli melkoisen likainen kaikenkaikkiaan. Esim ravintolan pöytäliinat todella likaisia. Aamupala köyhää, ei suomalaiseen makuun ja vähän epäilyttävää. En varaisi uudelleen. Onneks vietimme siellä vain pari yötä ja tarkoitus oli tutusta putouksiin. Lapsiperheitä hotellilla oli jonkun verran.
Krista
Verified
6/10 Good
Sep 15, 2016
Hotel limpio.
En general bien.,el hotel acorde a lo que se ve por internet. El entorno es muy confortable con mucho espacio verde.
JORGE
Verified
8/10 Very good
Aug 17, 2016
VISITA A IGUAZU
UNA ESTADÍA PERFECTA
Ana Elisa
Verified
8/10 Very good
Jan 1, 2016
Lindo Hotel, excelente ubicación y servicios
Realizamos un viaje en familia, la pasamos bárbaro, el personal excelente, nos asesoraron en cuanto a las excursiones muy bien, es un hotel que recomendamos y volveríamos sin dudar.
Mauricio
Verified
6/10 Good
Dec 9, 2015
Base from which to experience both sides of Iguazu
My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.
Metronome
Verified
6/10 Good
Dec 7, 2015
Akzeptabel, aber etwas abgelegen
Hotel leider etwas gross und vor allem auf Gruppen eingestellt. Zimmer und Frühstück aber soweit in Ordnung. Lage an der Hauptstrasse zum Nationalpark nicht unbedingt vorteilhaft, da doch Taxi oder Bus erforderlich, dies ebenso um die Stadt zu erreichen; kaum Einkaufsmöglichkeiten in der Nähe.
Urs
Verified
6/10 Good
Nov 12, 2015
not recomended
The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..
fernando paz
Verified
6/10 Good
Nov 9, 2015
Muy bien ubicado, cera de Cataratas y de la Ciudad
Tuvimos que solicitar el cambio de habitación, dado que estábamos rodeado de alumnos del secundario que no nos dejaba dormir.
Laureano
Verified
8/10 Very good
Oct 17, 2015
bien y mal
Tengo comentarios positivos y negativos. El hotel esta muy bien ubicado camino a las cataratas argentinas. El desayuno es muy bueno y completo al igual que la cena.la pileta muy linda. Lo que nos paso a nosotros es que no pudimos descansar bien. La primer noche hubo un recital en el hotel, el segundo y tercer dia nos despertaron gritos a las 6:30 am para que se levante el grupo completo de jubilados....nos quejamos obviamente y al cuarto dia fue mejor...pero deberian tener en cuenta previamente estas cosas basicas para el huesped y su descanso.
Verified traveler
Verified
4/10 Fair
Oct 14, 2015
No Bueno!
I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.