WI-FI service was down for 2 days and the air conditioner is not cool enough
Ching Nancy
Ching Nancy,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 23 日
Nice hotel!
Very convenient location with river in the front and many restaurants and shops nearby. Staff are helpful too. I highly recommend!
Mu-Chen
Mu-Chen,6 晚商务旅行
Hotels.com真实住客点评
6/10 好
2019 年 2 月 15 日
Yu jie
Yu jie,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2018 年 4 月 11 日
Poor environment and security
The reception area and the rooms are strangely separated and located in different buildings (or at least from different entrances if in the same building) and there is no segregation/security measure at the main entrance to the rooms which are are on the 1st and 4th floors as there maybe other occupants on the other floors (although there is a segregated door on the room floor with room key to get through).
The shower area is stuck and the water wouldn’t go away and almost flood. And after the filter was taken away, the bad smell emerged from the pipes.
In gist, this hotel is not worth the price.
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2017 年 6 月 27 日
YING NAM
YING NAM,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2016 年 9 月 23 日
The stuff isn't will to help you, impolite and its difficult to find the reception, it is in the another building's and not easy to find it.
Chi Ngong
Hotels.com真实住客点评
8/10 很好
2016 年 2 月 28 日
wing chi
Hotels.com真实住客点评
10/10 绝佳
2015 年 10 月 27 日
Wonderful stays in Firenze
We chose this hotel for the great river view and it is exactly, and we enjoyed beautiful sunset of Firenze. But windows can not be opened, I guess it's for security reason. Room is wide and well decorated, especially the tall ceiling. And remarkable privacy of main gate of each floors which made us feel safe and peaceful. Hotel staff provided helpful information about travel in Firenze, and also assisted us to contact car rental company for reservation. We had pleasure 2 stays and will definitely choose this hotel again.
Hsien-Chi
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Cynthia
Cynthia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Imtyaz M
Imtyaz M,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Zahra
Zahra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
The hotel exceeded all of my expectations!! The staff was amazing and we LOVED our apartment room!! Will definitely come back
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
VERY NICE PROPERTY, CENTRALLY LOCATED AND WALKING DISTANCE TO FLORENCE MAIN ATTRACTIONS, MY ROOM HAD VIEW TO THE RIVER AND PONTE VECCHIO AS WELL. GREAT STAY.
Rey A
Rey A,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Eric
Eric,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Amazing property, location, and staff. Property was so clean, bartender LD was friendly and helpful, front concierge was so welcoming.
Perfect location, nice property very clean and amazing breakfast.
Patrick
Patrick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Perfecto
Excelente todo !! Ubicaciòn perfecta, servicio maravilloso, comida deliciosa, la atenciòn del personal es impecable.
Nicolas
Nicolas,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Regular
Hotel muito bem localizado, mas falta cuidado com o mesmo, a bandeira Italiana que fica na fachada do Hotel, em frente à janela do quarto onde fiquei, totalmente rasgada, falta de cuidado, pequenos detalhes que fazem a diferença.
Walney
Walney,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Flavio
Flavio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Great hotel in the best area
Kasim
Kasim,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Excellent hotel! The room was spacious and clean. There was a wide variety of breakfast options. The receptionist was friendly and professional. Everything about this place made my stay in Florence wonderful. I’ll definitely stay here again next time I visit.
Lu
Lu,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 24 日
Frank
Frank,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great location, excellent service
Terrence
Terrence,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Property is conveniently located on the Arno near a bridge which allowed us to walk to the other side for some meals and to visit some local spots.
Warm welcome at check in and room was large, clean and beautiful.
Highly recommend!