Our shower would not come on in the morning and we reported it to the front desk, she said she would call a plumber. We asked to be moved to another room so we could shower before our tour and she said there were no rooms. The plumber showed up, said it couldn't be fixed and we would be moved to another room. So the clerk lied and we didn't get to shower. We were moved after the tour. Also the water was extremely hot and had to run for almost 5 min to get usable.
When we were leaving another patron was in the office because his shower didn't work. I would not recommend with hotel
Debbie
2 晚行程
8/10
Bedsheet had bed crumbs. Provided Small tiny shampoo & 2 small tiny bar soap for two people provided. Nothing special on this place. You get what you paid for. Decent stay. Recommend to bring your own shampoo, body soap. Overall comfortable stay.
真实旅客
1 晚行程
10/10
Sink water was very hot. There was no cold water to sink. Otherwise would certainly stay here next time visiting to Seward
Devdatta
1 晚家庭旅行
6/10
Cant beat the view we had. Not sure if it would be worth it without the view. The place itself was old and needs renovation but the location and view were amazing.
Scott
2 晚家庭旅行
10/10
The manager is so accommodating, cheerful, and kind, no matter the time of the day or night. She was the best part.
Jill
1 晚家庭旅行
8/10
Douglas
2 晚行程
4/10
There was no hot water initially. WiFi service was very bad. Most of the time did not work.
jinliang
2 晚家庭旅行
10/10
Theresa M
3 晚行程
10/10
We enjoyed our stay here. clean rooms, great staff. It Rained a lot so we spent a lot of time in the room.
David
2 晚家庭旅行
10/10
John
2 晚行程
10/10
The staff was amazing! Outstanding customer services! One night we got to stay in one room, tue conditions weren't the best, but the second night we got moved to a much bigger and better room! I definitely recommend it. Thanks to the amazing staff for making it a great stay for us.
Irina
1 晚家庭旅行
6/10
Patrick
1 晚行程
10/10
The service was excellent! They let you keep your luggage there until it is time to check in. And they let us keep our luggage there until we boardedbour ship. I would stay here again.
Tammy
1 晚家庭旅行
4/10
Our first room had damage to the walls, peeling paint and smelled of mildew. Later we discovered the carpet by the bed was wet, likely leaking through the wall from the shower? They were able to move us to another room with a view of the mountains, which was a treat.
Paige
3 晚浪漫旅行
4/10
Upon arrival, the staff was very friendly and helpful. That was the end of the enjoyment of my stay. The room was cramped and smelled musty. Nothing about this room was nice. I definitely did not match the pictures shown on the website. In the middle of the night, I discovered the heater was running and had no way to turn it off- I did open the window and the room cooled off a little. There were several bugs in the shower and the plumbing was questionable. I was glad that my reservation was for 1 night only and I won’t be returning.
真实旅客
1 晚家庭旅行
10/10
We found the team employee who checked us in via phone was very helpful. We originally had a third floor room and we needed a second floor or first level room and the employee helped us with that request. The room was large and clean. I would highly recommend this hotel and the attached restaurant has very good food.
Brenda
2 晚结伴旅行
8/10
The beds were very comfortable. The staff was very friendly. We looked how they had roku, so we could log in to Netflix for the kids while we were taking breaks between exploring and meals. We enjoyed our stay.
Logan
3 晚家庭旅行
10/10
Great views
Denise
3 晚家庭旅行
10/10
Amazing view of the beautiful bay and passing ships!!! The host was exceptionally professional and cheerful
Linda
2 晚家庭旅行
10/10
clean room. no breakfast but 24 hr coffee. call ahead if a late check in is planned.