安排入住,傷殘人士設備嘅房間,给健全人士入住,就非常不理想。员工友善,地点接近bicester Village 方便购物,只需行車20分鈡。
HaHa
HaHa,2 晚行程
Expedia真实住客点评
10/10 绝佳
2016 年 10 月 17 日
真实旅客
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Jemma
Jemma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 14 日
Stayed at the hotel so I could be close to Churchill Hospital. The room was comfortable, spa was enjoyable.
Automatic doors would be great.
Sharni
Sharni,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
A fine weekend
We had a great time. The spa and gym were amazing.The only minor thing was the dinner. Needed more options.
Tracey
Tracey,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 23 日
It was overall nice but the room was drafty and the heating was hard to balance because of this and as it was noisy you had to decide weather to be warm or kept awake with the heating on. Even walking to the room it was freezing,typically in a hotel it's warm or even "ish" but it was cold cold.
Staff are polite but unorganised and overall if I owned the hotel I wouldn't employ them because customer service just wasn't there.
I was even asked to pay for the room on arrival-I'd already paid upon booking! She would have taken my money again if I hadnt informed of this.
Had room service but service was poor - half the order was wrong so we ate separately, was told one meal would be free... long story but that was a lie and they have not responded to any of my communications or even honoured the promise.
Had they not been incompetent,ignored my contact,had better facilities and room was more together for a 4* it would have been more but it wasn't so it isnt
Kiri
Kiri,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 22 日
mark
mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Lovely stay
Very good stay and staff are very helpful
Shermaine
Shermaine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 3 日
We had unpleasant guests continuously knocking at our door, however when the issue was raised to the staff the complaint was not acknowledged. Then there was another issue with the hot water, for 2 days the entire building was out of hot, we were unable to use the hotel facilities and unable shower with hot water, although both issues were out of the hotel’s control, they were both terribly handled by the font office staff and especially the duty manager. A complaint was emailed to the hotel couple weeks later and as expected no response and no follow ups.
Peggy
Peggy,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 31 日
Joseph
Joseph,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Amazing hotel in beautiful surroundings. Room was spacious, immaculately clean and comfy. Food amazing and staff friendly, professional and helpful. Great place to stay!