The hotel is clean and nice. However the service is bad. We booked for 3 and paid extra for it. However, the room is only prepared for 2. We called the service desk,but no one pick up the call. We have no choice but to call general line in order to reach out. We have waited for more than 30 min before someone came to handle the situation.
Wei Ying
1 晚家庭旅行
8/10
Easy access to local food.
Peng Cheau Patrick
3 晚行程
10/10
Xiaodong
1 晚行程
8/10
Great location, hotel is refurbished.
room aircon was a bit noisy, staff comes cleaning at odd hours
真实旅客
3 晚商务旅行
4/10
Unable to book daily breakfast in advance/ online
wong
5 晚商务旅行
10/10
Nice stay, new hotel.
Only feedback for further improvement is to soundproof the windows as sound of speeding motorcycles and the morning assembly at the nearby school can be heard from the room.
Calvin
3 晚行程
8/10
The room was comfortable and the facilities okay. However, a couple of improvements are needed, the receptionist in charge of check-in could be friendlier to create a more welcoming atmosphere,and the bath towels provided were not clean(yellow stains and hair) which was disappointing.
CHI QIN
1 晚家庭旅行
10/10
真实旅客
1 晚行程
10/10
Seong Poh
3 晚商务旅行
10/10
Richard
3 晚行程
8/10
Good location
LING
1 晚家庭旅行
8/10
The air conditioning is very noisy.
Philip
2 晚家庭旅行
6/10
Stayed one night. All good except the breakfast not good compared to others . Not many choices at all.
Need to improve.
Emily
1 晚行程
10/10
SEOW LING
1 晚行程
10/10
Chang Wong
1 晚行程
10/10
Muhammad Saiful Lizam
1 晚商务旅行
10/10
Fazell
1 晚行程
8/10
On the whole, our stay was pleasant and comfortable. There was a hiccup when we check in and they could not find our booking. It took some time but was sorted out.
One minus point was the drainage at the shower area. The drainage was not good and fast enough for the rain shower and it started to pond and eventually flow out of the shower area. That makes the floor very slippery and thus the chances of slipping and falling is high.