We loved this property. We all loved the rooftop pool and bar which had amazing service. They were friendly and tolerant of our kids and the location can’t be beat.
Andrea
Andrea,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Beautiful room very noisy
Check-in was fine staff and especially our housekeeper was very very nice.
Unfortunately, our room was right over a busy highway and it was extremely noisy and we actually could not sit out there cause it was just that noisy.
If I had known this I would not have gotten this room. I would’ve requested one on the other side of the building
Wendell
Wendell,9 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 5 日
Be aware of the townhouses!
The room we were given was atrocious and did not look like the photos on the site/app whatsoever. The descriptions did not represent the room in the slightest.
We stayed in a townhouse on “loft level” and which after checking in proved to be below ground and had 100% view of a concrete wall. We had almost zero natural
Light and had to have lights on at all times of the day. It was musty and depressing. Not at all how you want to feel in Mexico. After multiple calls and complaints with the front desk we were moved to a different unit days later but at a very hefty price that doubled the costs of the stay. The new unit was beautiful with a full ocean view but we paid an extremely high amount for it as we were desperate to have a nice stay. Overall for the price we paid in total for the stay it was not worth it at all. So over priced and the hotel made us feel guilty for wanting to change. Be very aware of the town houses!
真实旅客
7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Very good place to spend your vacations!
My stay at this property was fantastic, we had no setbacks. The service was very good, the people very friendly and helpful at all times. We felt very comfortable and happy in this place. We would come back again; although I think it is a bit expensive; I would love it even more if it was a bit more affordable... I loved this Place!
Ramon
Ramon,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Overall, a nice place to stay in PV
Overall, a very nice day. Everything was very clean. The pool area was outstanding. Probably one of the best I’ve ever seen. I do wish they would provide some coffee and some bottled water for the room. Especially since you’re not supposed to drink the tapwater. It’s a little bit of a nuisance to have to trudge up the hill from the beach area or you can ride the funicular, which unfortunately broke down with us on it. That was not a very pleasant experience, and we wondered if we were gonna be spending the night on it since there’s no reasonable method of escape. I would definitely stay here again as the overall experience was positive.
Alan
Alan,7 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 30 日
We took a penthouse for 17 days as we were there a year ago but first floor and poor view. This hotel is next to a highway making the veranda on half the building unusable with the noise. Further the air conditioning blows right on the bed and ended up. With a cold from this. Nice staff great location but not a luxury or upgraded stay. Will not return having spent $5000 on this noisy cold penthouse . Everyone was talking about the highway issue that starts at 6:00 am. Nice quality but sad circumstances. GREAT CREW
mark
mark,16 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Birthday Stay
Pinnacle Resort 220 was an enjoyable and relaxing experience. When we arrived Ramon assisted us into the correct lobby area to check in and was very helpful throughout our stay. The front desk staff were friendly and welcoming. I seen reviews complaining about the wrist bands but honestly it didn’t even bother us. Only thing I didn’t enjoy about wearing it was people knowing where we were staying. The rooftop pool area is beautiful and the bar staff were awesome. Loved the happy hour. Enjoyed waking up early watching the sunrise in the morning. The suite is clean and offers a lot of amenities during your stay and the washer and dryer with laundry detergent is a plus ! Wish that coffee would’ve been included, but no biggie going to the store which is right around the corner. Location is perfect and I would definitely stay here again. Thank you Pinnacle Resorts for making my birthday experience special.
LACY
LACY,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Amazing rooftop pool. Comfortable bed. Great location near funicular! Only drawback was highway noise in Mountain View apartment. Loved it!
Suzanne
Suzanne,8 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 4 日
Expectation; communication lacking
Fell for the bait and switch for a better room. The first room offered was on the 2nd floor had no “partial ocean view” as advertised. Could only get a better room by paying significantly more. Which we did because we were so disappointed with the first room. Also, ignore the Hotels.com noise around VIP properties and any status. You aren’t going to get any of those “perks” here. I’m surprised we got the bottle of wine. Which was not very good anyway. The upgrade they say you can get (IF AVAILABLE) is hooey. Didn’t I just pay for the upgrade that should have been free?
The room that we paid extra for was on a higher floor and had very good views. The unit was quite nice. It was cleaned daily by very good and efficient staff
The place itself is nice. The power only went out once and only for about an hour. The rooftop pool is terrific. We used to order drinks and food all day by the pool, but they have doubled the price for everything. I would be curious to know if that business move made them more money or not as it appeared we weren’t the only guests not ordering food and beverages as opposed to our last visit a couple years prior.
The staff is very friendly and helpful. They are the stars of the show despite management’s poor decision making.
The location of the property is ideal and convenient to local restaurants and shopping.
Will explore other properties in the future as there a lot of options.
Mark
Mark,9 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
My family really enjoyed our Christmas week stay. The living space was very roomy, and beautiful. Loved the washer and dryer! The roof top pool was very nice. The neighborhood was quiet, and the nearby funicular really helped with those up hill climbs. We also saw whales in Banderas Bay from our balcony. We would definitely recommend this place to anyone interested.
Pamela Kay
Pamela Kay,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 26 日
The property was very convenient. It was clean and well kept. Rooftop pool was fantastic!
Shaurat
Shaurat,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Room 201 is well has well furnished, well equipped kitchen, functioning appliances including washer and dryer.
There's a grocery nearby, but not too many restaurants nearby to choose from, unless you walk down the stairs or use the vernacular (using the stairs is actually a good thing) to where all the shops and restaurants are. It was fun.
caesar
caesar,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Paul
Paul,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
The room was very clean and comfortable with an amazing view. We even had a washer and dryer.
Joseph
Joseph,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Always a great place to crash. Very nice pool and bar area
Jaime
Jaime,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Beautiful property close to the beach with great amenities.
Gary
Gary,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 26 日
A bit too expensive
I enjoyed my stay but the unit lacked hot water and i had to report it twice. Also the shower handle was broken
Saul
Saul,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 20 日
I chose to stay in this hotel due to its amenities & proximity to the beach. My family enjoyed our stay here but I am disappointed with the billing since I am charged $40 for a “missing” blow dryer which was not there in the first place. This is the first time that this has ever happened in all our years of international travel. I felt & still feel taken advantaged of. This incident accuses my family & I of stealing which is heartbreaking because we have never done that as the hotel personnel implied. I will not recommend this facility because of this experience alone.
Elisa Therese
Elisa Therese,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 12 日
Great customer service and in great condition
Ernest
Ernest,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 7 日
Everything was great. Only thing was a smell in the bathroom toilet. Everything else was wondering
Leo
Leo,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 4 日
Everyone was great, the place was clean and great communication from staff
Abigail Acevedo
Abigail Acevedo,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 22 日
The place was excellent, check in was a breeze, amenities were great. Would definitely stay here again.
David N
David N,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 18 日
Great location
Lawrence
Lawrence,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 17 日
Nicely set up condos, well equipped and in a very good location.